Two-Room King Suite with Bath Tub - Disability Access
Sleeps 4 · 28 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- TV
Embassy Suites by Hilton Memphis East Germantown Area
★★★ 1022 South Shady Grove Road, Memphis, US
8 guest rating· 356 reviews
About this hotel
Luxurious Suites with Modern Amenities
Experience the comfort of spacious suites equipped with two streaming flat-screen TVs, a microwave, refrigerator, and coffee maker. Relax in a cozy seating area with a sofa bed, ensuring a restful stay at Embassy Suites Memphis.
Indulge in Fine Dining and Recreation
Savor Northern Italian cuisine at Frank Gristanti’s Restaurant, or enjoy the daily breakfast buffet. Take advantage of free access to the indoor pool and fitness center for a rejuvenating experience during your stay.
Convenient Location and Complimentary Services
Located near Interstate 240 and just 12.8 km from Memphis International Airport, our hotel offers free parking and easy access to attractions like Audubon Golf Course and Graceland. Book your stay now and elevate your Memphis experience at Embassy Suites.
Rooms & rates
Standard Room, 1 King Bed, Non Smoking
Sleeps 4
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Coffee/tea maker
Suite, 1 King Bed, Non Smoking
Sleeps 4 · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Coffee/tea maker
Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds
Sleeps 8 · King bed, 2× Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Coffee/tea maker
Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
Sleeps 4 · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Portable bathtub seat
Two-Room King Suite with Sofa Bed
Sleeps 4 · 28 m² · Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- TV
Two-Room King Suite with Bath Tub - Mobility Accessible
Sleeps 4 · 28 m² · Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- TV
Two-Room King Conference King Suite
Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- TV
Two-Room King Suite with Roll-In Shower - Mobility Accessible
Sleeps 4 · 28 m² · Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- TV
Premium King Suite
Sleeps 4 · 27 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- TV
Amenities
- Free WiFi
- Indoor pool
- Swimming pool
- Fitness facilities
- Parking
- Restaurant
- Bar
- Air conditioning
- Pets allowed
- 24-hour front desk
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- ATM/cash machine on site
Show all 48 amenities
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Electric vehicle charging station
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Key access
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Minimarket on site
- Physical distancing in dining areas
- Physical distancing rules followed
- Safety deposit box
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Vending machine - drinks
- Vending machine - snacks
- Wheelchair accessible
Location
1022 South Shady Grove Road, Memphis, US
- Check-in
- from 04:00 PM to 11:00 PM
- Check-out
- until 11:00 AM
What guests say8356 reviews
+ Clean and spacious rooms+ Helpful staff− Poor breakfast options− Inconsistent service quality
Cleanliness7.6
Service8.6
Location8.6
Room Quality8.0
Amenities8.1
Value for Money7.5
I enjoyed my stay . Breakfast was great and the complimentary drinks was great !
10.0Everything . It was so clean and up to date.
− I love the property!
Very unhappy Guest
1.0HAPPY HOUR & breakfast area.
− False advertisement of a 2-bedroom Room. There was only 1 room with a queen bed in it. I also asked to be close to the elevator due to my mom being handicap and it is hard for her to walk, that also did not happen. The front desk lady offered no solution to the issue. The pool was not clean and very small and cold. VERY DISSAPOINTING!
They did not send me my $250 refund
5.0The room was not made when we got there had to make our own bed. The ice vending machine was broken had to find another one on different floor.
− Breakfast was good and the lady that checked us in was good and knowledgeable
The worst experience I’ve had at a hotel !
1.0It’s in a great location & has an indoor pool.
− When I got to stay somewhere with the kids, I make sure they offer everything my kids love. When we got there about 630-7pm , the kids instantly went to the pool. Once we got into the room, we noticed the internet wasn’t working. We contacted the front desk. Ask to be moved to another room. She said repeatedly in a nice nasty way that the hotel was completely sold out & she will give me a 20% discount off. & Basically told me to just watch basic television. I told her I didn’t want to it. I’m an app girl & plus, you can’t even see what’s on the television cause the title wasn’t showing. & she just kept repeating herself. I asked for her boss & she said she IS the boss! She’s the operations manager but I can call Monday and speak to the GM!! So I just turn the air on and went to sleep ! Woke up at 130am sweating and the kids complaining that they’re hot ! We call front desk and once again, there’s nothing they can do until the next shift arrives at 7am. I can’t sleep like that . It’s 90 degrees in the room and yall want me to stay until maintenance arrives at 7! HOT!! We packed all of our items to leave. Once we get downstairs and my husband goes to get the car, the front desk clerk ask me if I want to get another room! Unbelievable!! Because the “operation manager” told me hours ago that there weren’t any rooms available due to them being sold out ! So my husband was even more irritated & said NO, the car is already packed ! She could’ve did that earlier!! So we had to drive a 1hour and 45 minutes trip home . We didn’t get home until 325am. The overnight clerk was nice. But whoever that operation manager is needs more customer service classes !! She’s very unprofessional as well !!
Breakfast is amazing. Free drinks at night. Pool amazing. Beds nice and comfy.
10.0Very nice and expensive looking. Love how it has a New Orleans balcony like feel on the inside. Very clean. 2 free drinks at night. ♥️The breakfast was amazing! ♥️ beds were comfy and roomy. Nice pool. Staff was friendly and professional.
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are allowed. Charges may be applicable.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and costs USD 9.95 per 24 hours.
›Parking
Public parking is possible on site (reservation is not needed) and costs USD 4.49 per day.