Wingate by Wyndham Bel Air I-95 Exit 77A - APG Area♡

Our stay-cation.

9.0

The staff was wonderful.

− I didn't complain because the staff was so wonderful. Yet, the dryer was old. It made a cranking sound when it was on. The detergent machine was broken.,as well.

Did not feel comfortable in the building

1.0

Nothing

− I rarely leave negative reviews, but the condition of this hotel warrants a clear and honest account. From the moment we arrived, cleanliness was a serious concern throughout the property. The hallway and elevator floors appeared uncleaned, and a strong odor of marijuana was present in multiple areas of the hotel. We were shown three different rooms before finding one that was even minimally acceptable. In the rooms we viewed, there were visible stains on the bedsheets and walls, including what appeared to be blood on a mattress cover. We also observed hair on the walls, which is simply unacceptable for any standard of hospitality. While the gentleman at the front desk was courteous and polite, our concerns about cleanliness were not addressed or acknowledged in a meaningful way. The lack of resolution added to an already disappointing experience. Additional issues included a visibly dirty ice machine with a layer of grime and a pool that had a noticeable white film on the surface. During our two-night stay, we did not encounter any cleaning staff, which may help explain the overall condition of the property. Due to the state of cleanliness, we did not feel comfortable utilizing amenities such as breakfast. Unfortunately, this stay did not meet even basic expectations for hygiene and upkeep, and I would strongly encourage management to address these concerns immediately.

Guest review

4.0

The staff was really good!

− The pool , gym and bathroom of my room was super dirty !

Stay away from this place at all costs.

1.0

There was nothing I liked about this place, it was disgusting, I felt so unsafe, the guy next to me played his TV so loud, it was a total waste of money. I rather have slept in my car. I will never stay here again. So dirty and gross, I just wanted a nice place to sleep after driving 10 hours and I got maybe 2 hours of sleep because of how uncomfortable I was, how loud the TV next door was, and how disgusting and smelly this place was. Booking.com should be ashamed of themselves for even considering this dump !

− Dirty, run down room and entire facility. My toilet didn't flush right, the bathroom was gross and smelled so horrible it made me gag. The room was very out dated and dingy, I think a prison cell would have probably been nicer. Very sketchy area, I did not feel safe at all but I drove 10 hours and I was exhausted. Never again !

Very comforting and peaceful. Stress free parking as well!

10.0

I love the pool along with breakfast being provided!

30 minutes

1.0

Location not bad but the hotel is gross

− I get there, room have yucky food in the fridge, not clean, I had to sweep, the housekeeper starts cleaning when I complain the room, the AC was not working. aC is gross too, i want my refund back.