Superior Room with Balcony and Pool View
Sleeps 2 · 34 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Emergency cord in bathroom
Sofitel Legend Santa Clara Cartagena
★★★★★ Calle Del Torno, 39 - 29 Barrio San Diego, Cartagena de Indias, CO
9.4 guest rating· 876 reviews
The five stars
Sofitel Legend Santa Clara Cartagena holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 9.4/10 across 876 reviews.
About this hotel
Historic Charm and Modern Luxury
Balcony Views and Modern Amenities
Experience the enchanting blend of history and luxury with rooms offering balconies overlooking lush gardens or the stunning Caribbean. Enjoy modern comforts like flat-screen TVs and complimentary WiFi during your stay.
Culinary Delights and Fine Dining
Indulge in a culinary journey at our two distinguished restaurants. El Claustro tantalizes your taste buds with international flavors, while 1621 restaurant offers exquisite regional gourmet dishes that will leave you craving for more.
Relaxation and Wellness Retreat
Unwind and rejuvenate at our extensive spa facilities boasting 8 treatment cabins, a fully-equipped gym, and a tranquil sauna. Pamper yourself with luxurious treatments and embrace a state of bliss during your stay at Sofitel Legend Santa Clara Cartagena.
Book your stay now and immerse yourself in luxury and history at Sofitel Legend Santa Clara Cartagena.
Rooms & rates
Junior King Suite with Balcony and Ocean View - High Floor
Sleeps 3 · 73 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Emergency cord in bathroom
Presidential Suite
Sleeps 3 · 147 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Superior King Room with Balcony and Pool View
Sleeps 2 · 34 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Emergency cord in bathroom
Deluxe Room, 1 King Bed, Ocean View (Butler Service)
Sleeps 3 · 34 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Junior Suite, 1 King Bed (Colonial)
Sleeps 3 · 47 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)
Sleeps 3 · 70 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Suite, 1 King Bed, Ocean View (Legend Suite)
Sleeps 3 · 73 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Suite, 1 King Bed, Terrace (Spa, Butler Service)
Sleeps 3 · 73 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)
Sleeps 3 · 52 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Amenities
- Free WiFi
- Kids' pool
- Outdoor pool
- Pool bar
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Fitness classes
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
Show all 92 amenities
- Restaurant
- Bar
- Snack bar
- Air conditioning
- 24-hour front desk
- Tour desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Access to health care professionals
- ATM/cash machine on site
- Babysitting/child services
- Bike tours
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hammam
- Hand sanitizer in guest room and key areas
- Hot tub/Jacuzzi
- Invoice provided
- Ironing service
- Key access
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Minimarket on site
- Outdoor furniture
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Temporary art galleries
- Terrace
- Thermometers for guests provided by property
- Walking tours
- Wine/champagne
- Yoga classes
Location
Calle Del Torno, 39 - 29 Barrio San Diego, Cartagena de Indias, CO
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.4876 reviews
+ Great service+ Delicious food+ Beautiful amenities− Room readiness issues− Overwhelming events affecting service
Cleanliness8.6
Service10.0
Location9.6
Room Quality8.6
Amenities10.0
Value for Money9.1
Pésimo
1.0La ubicación
− La habitación es vieja, fea, con basurera oxidada y extremadamente pequeña. No vale la pena pagar el monto por el tipo de habitación y atención recibida. La piscina es pequeña. Por su estructura hace un calor terrible y no llega la brisa del mar. Nos quejamos a varias veces y no hicieron nada. Lamentable q un hotel que se vende como 5 estrellas tenga instalaciones tan viejas y tan mala atención. El carro de la foto estuvo por más de 24h al lado de la habitación. A pesar de que dijimos nunca fue retirado.
Estamos muito felizes e voltaremos
10.0Tudo estava organizado e serviço de limpeza impecável
− Não tenho o que criticar
Perfect sanctuary in the heart of the walled city Cartagena
10.0A true five star property in the heart of old town Cartagena, Columbia. We booked our stay with American Express Fine Hotels and Resorts were upgraded to a nice room. We also had an included free daily breakfast, which was very good with made to order dishes and a healthy selection of buffet items. I would like to acknowledge two people who went out of their way to make sure we had a good experience: Matteo and Karem. Both were at the front desk, and made sure that our stay was perfect. Would definitely stay here again.
Magical Stay in the Historic City of Cartagena
10.0It would be difficult to recognize everyone without unintentionally leaving someone out because the entire team was exceptional. We especially enjoyed interacting with Jeremy, Edison, Alejandro, Marco Antonio, Pedro, and Gabriel, who were always friendly, attentive, and welcoming. At Jardin Restaurant, Leonardo, Jorge, Maria, Claudia, Katherine, Clarabel, Alondra, and Oriana provided outstanding service and made every dining experience a pleasure. At 1621 Zharick and Jose were awesome! Truly, every member of the staff we encountered was fantastic and contributed to making our stay so memorable.
Excellent
9.0All
− Too expensive
Hotels of Earth · questions
- Is Sofitel Legend Santa Clara Cartagena really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
For your safety, the entrance of any guest who has not been identified during the reservation process, or not registered at check-in, will be prohibited.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
›Pets
Pets are not allowed.
›Parking
Free private parking is possible on site (reservation is needed).
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for US$0 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.