Deluxe Twin Room
Sleeps 3 · 26 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Nairobi Serena Hotel
★★★★★ Kenyatta Avenue,, Nairobi, KE
9.2 guest rating· 564 reviews
About this hotel
Luxurious Accommodation
Indulge in the elegant and spacious rooms at Nairobi Serena Hotel, adorned with warm colors and equipped with modern amenities for a comfortable stay.
Relaxation and Recreation
Unwind by the outdoor pool surrounded by swaying palm trees or pamper yourself at the on-site spa and fitness center, offering a rejuvenating experience for guests.
Fine Dining and Entertainment
Savor exquisite dishes at the fine-dining restaurant, sip on handcrafted cocktails at the Aksum Bar, or enjoy a variety of snacks at the poolside bar for a culinary journey.
Experience luxury and comfort at Nairobi Serena Hotel - book now for an unforgettable stay!
Rooms & rates
Business Suite
Sleeps 3 · 58 m² · Sofa bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Corner Suite
Sleeps 3 · 49 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Premium Room
Sleeps 2 · 26 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Executive Room
Sleeps 3 · 26 m² · Queen bed, 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Deluxe Room
Sleeps 2 · 26 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Superior Room
Sleeps 3 · 44 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Executive Suite
Sleeps 3 · 51 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- WiFi available
- Kids' pool
- Outdoor pool
- Swimming pool
- Spa/wellness center
- Sauna
- Fitness center
- Fitness facilities
- Free Parking
- Private parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
Show all 86 amenities
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Airport shuttle
- Airport shuttle (additional charge)
- Babysitting/child services
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Emergency cord in bathroom
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Garden
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Lower bathroom sink
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Outdoor fireplace
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Sun umbrellas
- Terrace
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
Location
Kenyatta Avenue,, Nairobi, KE
- Check-in
- from 12:00 PM to 11:30 PM
- Check-out
- until 10:00 AM
What guests say9.2564 reviews
+ Excellent service+ Great location+ Clean and spacious rooms+ Amazing amenities− High food and beverage prices− Minor organizational issues
Cleanliness9.3
Service9.8
Location9.3
Room Quality9.3
Amenities9.3
Value for Money8.3
Guest review
10.0Hospitality
− None
Guest review
10.01. The reception staff were attentive, professional, and consistently welcoming. Despite spending long hours on their feet, they always greeted guests with warm smiles. John was an excellent listener, courteous, and exceptionally helpful throughout my stay. 2. The concierge team were the highlight of my stay and played a significant role in making my experience truly exceptional. I would like to extend my sincere appreciation to Mr. Calvin and the concierge lady for their outstanding service. Their professionalism, attention to detail, and excellent organization of my trips made a lasting impression that I will never forget. 3. The hotel offers a peaceful, lush, and beautifully maintained environment, which was exactly what I was looking for. Its tranquil atmosphere made my stay both relaxing and enjoyable.
− The variety of food in the main restaurant...
great stay
9.0location
− nothing
Guest review
10.0Lovely staff
Absoluut top
10.0Alles; prachtig hotel, fenomenale klantservice. Van de receptie over de obers tem de tuinman, iedereen is super vriendelijk en attent. Fantastisch ontbijt, mooi zwembad, mooie kamer. Eén vd beste hotels waar ik ooit heb verbleven.
− Niks
Good to know
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
People 13 years old and over stay for US$100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.