The Ritz-Carlton Osaka♡

Lovely Time at the Ritz in Osaka

10.0

Wow! What a stay (3 nights) for our family of 4. We booked 2 Club level Rooms; 1 was a Suite. We arrived in Osaka via Shinkansen. It was a short cab ride away from bliss. Adding Club access to the rooms was well worth it. You check in on the Club floor. Most pleasant check-in ever as you relax in the lounge while they take care of your paperwork and getting the bags to your room. No waiting in line, lovely food and drinks as there is an incredible selection of food options waiting for you; the only way to check in to a hotel. Our rooms were on the 32nd floor with a great view (Club is on 34). Our bags were waiting in our rooms. Both rooms were large and well appointed. The Suite especially large with lots of space to unwind and relax. You have an expansive view of the city. The pool was a great afternoon escape to get in a few laps and relax in the jacuzzi. The gym is very well stocked with equipment including free-weights and racks for more serious workouts. Having Club Room access is such a luxurious treat. There is food and drinks available for you from 7:00 AM to 9:30 PM with a few short transition breaks in between while they switch over the food for the time of day. Breakfast was a must each day with options for Western and Japanese style breakfasts. There's just so much food... Depending on our daily travels, we would stop in for a late lunch, quick snack, tea and even enjoyed a night cap overlooking the city. Staff is incredibly helpful and friendly. Everyone there really wants you to enjoy your stay. Such a welcome change from business travel in the US. The gourmet shop on the first floor is a must stop for treats to take back or on the plane ride. Since we had club access we didn't try any of the restaurants on site, but all looked great. While the hotel is a splurge for most, the value for what we spent was incredible. The same rooms in other cities would have been twice as much. Location wise, you are a short cab ride from most anything in the city. We didn't take the train that much, but it was just a 4 minute walk from the hotel. Loved our Stay! Can't wait to return! (Japan is Amazing BTW)

I don’t impress easily, but everything about our stay was amazing. Wonderful staff, fabulous food, and so much more

10.0

Absolutely gorgeous, and very clean

− I have absolutely nothing negative to say

Classic Ritz-Carlton excellence

10.0

We had a magnificent stay. The Osaka Ritz is a gem that represents the golden age of Ritz-Carltons before Marriott took over. Every detail had been considered, every service moment was impeccable. Sara is, without a doubt, the best concierge we have ever encountered, and she completely embodied the Ritz credo. She helped us plan a memorable birthday dinner and stay for our daughter’s 16th and helped us with our logistical questions regarding Osaka and beyond. The afternoon tea was delicious, with the best tea I have ever tasted, delicious scones and pastries, and warm, friendly, attentive service. The room was beautiful and spacious with every comfort. We wished we had more than one night to stay!

Guest review

7.0

− これは施設の問題というより､Booking.com側の問題かも知れません。 私が選んだ部屋はラウンジへのアクセス権ありと記載されていたと思います。しかしながら、実際は部屋の使用のみでラウンジへのアクセスは出来ませんでした。 Booking.comの当日の情報ではラウンジアクセス可の部屋が4部屋とありましたが、アップグレードは有償でも出来ないとのことでした。 ① Booking.comの記載が間違ってましたか？ ② 当日､別の部屋への変更は可能でしたか？ 是非教えて下さい。 ホテル側は朝食を無料でサービスしてくれました。嬉しいサービスでしたが何故？とも思いました。