The name on the credit card used for the booking should correspond to the guest staying at the property. The credit card used at the time of booking must be presented by the guest, along with positive identification, upon check-in at the hotel.
For third-party payments, arrangements must be made directly with the property in advance by bank transfer or by contacting the hotel reservation directly. If a payment is made by a third party via credit card and a refund is required to process a new payment that matches the guest’s name, please be aware that all refunds will incur a 3% processing fee, deducted from the total amount by the payment system.
Ocean Rhyme, our main all-day dining restaurant, is open for Breakfast, lunch and dinner from 06:30 to 22:30.
Ciao Pizza & Grill Restaurant is open for lunch and dinner from 11:00 to 22:00 (last order at 22:00).
Ciao Wine Bar & Store is open from 11:00 to 22:30. Coffee Talk Café Karon Phuket is open from 11:00 to 22:00.