Baymont by Wyndham Indianapolis South♡

I will never go there again. The front door to come in was filthy and the breakfast they had no meat. They just had tate

8.0

It had nice air-conditioning

− The bathroom sink didn’t drain and the water just sat there. I went to the front desk to ask for an extra blanket and the person there told me all you have to do is turn the temperature up and I said I’m just asking for a blanket so she said just a minute. also, they deducted $150 from my checking account because they said that they had to have a $50 deposit. Well they took it out 3× first time they added it to the room price second time they took out $50 and the third time they took out $50. When am I getting my money back $150

Guest review

4.0

Location was nice

− There was a crack in the tub and little problems throughout the room that seemed to just be quickly patched instead of properly fixed.

Filthy, unsettling, and completely unacceptable.

1.0

− One star is generous. Do not stay here. The room was filthy. I found long black hairs throughout the room, including in the shower, and the overall condition made me feel so uncomfortable and unsafe that I was not even fully confident my privacy was secure. I cannot prove I was being watched, but I left genuinely questioning it. I booked two nights but checked out after the first. I went to the front desk before checkout, returned my key, explained the problems, and was offered either another room or a refund. I chose the refund. The employee told me I was “all set” and that the money would be returned within three to five days. That never happened. I drove four hours home to Michigan and was not even in the state for the second night, yet they still charged me for both nights. The following day, they sent me a message saying it was time to check out, even though I had already checked out in person. When I called about the missing refund, the employee hung up on me. I then messaged their guest text line and was completely ignored. So this hotel gave me a filthy room, promised a refund they never issued, charged me for a night after I had checked out, hung up on me, and ignored my written follow-up. Do not trust this hotel with your money or your comfort.

Good for the price

7.0

Very friendly staff

− Right off the fwy

Horrible experience.

6.0

Most of staff was not friendly including front desk. We had to have our room checked by staff before we could leave. It was the weirdest thing ever; felt like I was back in the military ha ha. Will say the room was spotless. I’ll never stay here again.