Z-Room Queen
Sleeps 2 · 18 m² · Queen Bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Zazz Urban Ho Chi Minh
★★★★ 28 Su Van Hanh Ward 9, District 5, Ho Chi Minh City, VN
9.2 guest rating· 230 reviews
About this hotel
Luxurious Accommodation with Modern Amenities
Zazz Urban Ho Chi Minh offers a luxurious stay in Ho Chi Minh City, just a short distance from popular attractions. The hotel boasts an outdoor swimming pool, fitness centre, and a terrace for guests to unwind.
Diverse Dining Options and Exceptional Service
Guests can enjoy a variety of dining options at the on-site restaurant or through room service. The 24-hour front desk ensures that all needs are met promptly, while free WiFi keeps guests connected throughout their stay.
Comfortable Rooms with Stunning City Views
Each well-appointed unit at Zazz Urban Ho Chi Minh features modern amenities such as air conditioning, flat-screen TV, and a private bathroom. Some rooms offer picturesque city views, adding an extra touch of luxury to your stay.
Experience the epitome of comfort and convenience at Zazz Urban Ho Chi Minh. Book now for an unforgettable stay!
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Rooms & rates
Z-Room King/Twin
Sleeps 2 · 20 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Standard Queen Room
Sleeps 2 · 18 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Standard Double Room
Sleeps 2 · 20 m² · Extra-large double bed (Super-king size), 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Standard Studio
Sleeps 2 · 25 m² · Extra-large double bed (Super-king size), 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Suite
Sleeps 2 · 45 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- Free WiFi
- Infinity pool
- Outdoor pool
- Pool bar
- Pool with view
- Rooftop pool
- Swimming pool
- Fitness facilities
- Breakfast takeaway containers
- Restaurant
- Air conditioning
- 24-hour front desk
- Room service
- 24-hour security
Show all 51 amenities
- Non-smoking rooms
- Non-smoking throughout
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Invoice provided
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Physical distancing in dining areas
- Physical distancing rules followed
- Public Bath
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Terrace
- Wheelchair accessible
Location
28 Su Van Hanh Ward 9, District 5, Ho Chi Minh City, VN
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.2230 reviews
+ Clean and friendly staff+ Good breakfast options− Cleanliness issues noted− Rooms may be too small for some guests
Cleanliness7.8
Service9.8
Location9.3
Room Quality8.8
Amenities9.3
Value for Money9.8
Guest review
8.0Plenty of food
− Get better quality coffee haha
Guest review
10.0Sạch sẽ, vị trí ổn, các bạn nhân viên (John, Eric…) rất nice, hỗ trợ nhiệt tình
The property is very clean and staff are friendly. Good location.
9.0
goed voor een zakenreis niet voor een grote groep.
2.0− We booked Zazz Urban expecting a true 4-star experience, but unfortunately, it was a massive disappointment compared to other 4-star hotels we’ve visited in Vietnam. While this hotel might be fine for a quick business trip, it is absolutely not suitable for groups looking to relax. The Pool & Facilities: Our main reason for booking was the pool, but it failed to deliver. The pool bar (Zook Bar) is closed indefinitely. Management claims it is no longer "promoted," but for a 4-star hotel, you expect food and drink service by the pool. There are so few sun loungers that we were forced to lie on the hard ground. Management’s response was simply that loungers "may not be sufficient for all guests." This is unacceptable. Food & Services: The breakfast is 90% Asian-oriented with very few European options. Additionally, the laundry services are extremely overpriced, which felt like an attempt to exploit guests. The Room & Staff: On a positive note, the rooms were very clean, though they are quite small. The staff members are friendly and polite, but unfortunately, they cannot compensate for the lack of management oversight regarding facilities. Compensation: When we complained, we were offered one drink voucher per person, but only valid between 9:30 AM and 12:30 PM, not solving our pool service complaint. A stark contrast to the high standards of hospitality we’ve experienced elsewhere in Vietnam. If you want a relaxing holiday with proper pool service and a place to sit, I strongly recommend looking elsewhere.
Guest review
8.0小而美的早餐..樣式不多的商務型早餐.
Guest review
6.0L'emplacement,la piscine
− Salle de bain trop petite quelques odeurs dans la chambre pas très agréable
Good to know
All guests must present an approved Passport and Visa upon check-in. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Parking
Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.
›Pets
Pets are not allowed.
›Internet
WiFi is available in the hotel rooms and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
People 12 years old and over stay for VND 1,007,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.