Courtyard Lubbock♡

Great Experience

10.0

Spent the weekend here for a sports card show - our first time here. Easy to find, great location and excellent staff. I had changed my reservation type several times and Mia was extremely gracious each time I called. When we checked in we were greeted by a super friendly staff & all our questions answered. Room was spacious and super clean. We asked for our room to be cleaned the next morning and were easily accommodated. Several well known restaurants in the area within walking distance (good for us as we were hauling a trailer). Spent some time in the bar after dinner and had the best time w/ the ladies working there. Check out was easy and Valaryan made sure we were satisfied. Could not have asked for a better stay. Highly recommend this hotel when in Lubbock.

Terrible!!!

3.0

− There 1 employee working at the time of check in. She was working the bar, serving 2 other customers. We waited at the front counter 15 minutes before she walked over to check us in. I understand she was the only one working however, she should have acknowledged us to let us know we were not being ignored. I kept looking for a bell or someone to come out from behind the wall. Bathroom was dirty, including the floor. Beds were worn and not comfortable. We will not be staying here again.

Very disappointing stay, not our typical Marriott goodness...will not be booking at this location.

3.0

Location was only good thing I can report as this was expensive and very disappointing with our usual stays with Marriott.

− Breakfast had to be ordered and they were out of almost everything on the menu. Fridge in room did not work and no microwave. Never saw a maid the whole time we stayed and initially couldn't even find my reservation. If I hadn't had my confirmation number then not sure we would have had a room even though my card had already been fully charged!

Business Traveler Review

6.0

200 Nights a Year Hotel Review – Real reviews from a full-time business traveler. The Business Traveler 10-Point Hotel Score. Hotel Type: Business Stayed: 6 nights Room Type: King Guest Business Traveler Score: 38 / 50 Work Setup: 4/5 Large enough space. Good lighting. Comfortable chair. Limited outlets. WiFi: 4/5 Wifi seems reliable and is easily fast enough to handle video conferencing. It is not free (unless you are a BonVoy Member). Noise: 4/5 Mild traffic noise, very minimal. Not distracting. Next door and hallway noise minimal. You will hear some dogs barking and pigeons cooing from you window. Bed Comfort: 3/5 Food Nearby: 4/5 There is no full service restaurant or room service. However, you are adjacent to Cheddars, Applebee’s and The Outback. Light fair can be had at the Bistro. Check-in: 4/5 Staff were present and friendly. Process was quick. No waters given at reception or in the room. Room temp was pleasant at check in. Parking: 4/5 Parking is onsite and free. No security. Use normal precautions. Room Condition: 3/5 Room was and bathroom was clean. Bed was not as comfortable as most are at Courtyard. No microwave in room. Shower: 4/5 Good hot water. Good water pressure. Not overly softened. Lacks a handheld head / wand. Value: 4/5 45–50 → Excellent hotel for the business traveler. 38–44 → Reliable repeat stay. 30–37 → Acceptable, especially if no other viable options. under 30 → Avoid this hotel. Pros: • Fairly comfortable bed in a relatively quiet setting. • Fast, reliable WiFi. Desk is provided, well-lit and large. Join BonVoy and your Wi-Fi is complimentary. • Room and bathroom are well kept. Hotel and grounds as well. • Iron and ironing board provided. • Indoor Pool and Fitness Room for exercise. Cons: • There is no microwave. • No full service restaurant. Bar is limited. No room service. • There is no safe. Business Traveler Verdict: Good hotel for the business traveler. Best for short stays and for those that don't meal prep. There is no microwave so taking home leftovers from the nearby restaurants is limited to just those items you are willing to eat cold. I always recommend you request the top floor to avoid ceiling noise from your upstairs neighbor. It has only 3 floors so you will still get some surrounding neighborhood noise and traffic noise. The hotel is on the Loop, behind some restaurants. Houses behind you and on the other side of the Loop. If you are willing to walk just a short distance down the loop (same side), there is a Krispy Kreme. Just saying..... They put the fitness center in there for a reason. Would I stay again? Yes.

Sedona vacation

10.0

excellent location, close to restaurants with in walking distance. Kinsey made the check in atmosphere most accommodating. best part was Michelle willingness to help make the stay most enjoyable part of the conclusion of a 9 day vacation. thanks for having a great team for a memorable stay in Lubbock, TX