King Suite with Whirlpool and Fireplace - Non-Smoking
Sleeps 4 · 31 m² · Extra-large double bed (Super-king size), Sofa bed
- Hair dryer
- Refrigerator
- Microwave
- Fireplace
- Interconnected room(s) available
Best Western Cades Cove Inn
★★★ 7824 East Lamar Alexander Parkway, Townsend, US
7.9 guest rating· 1258 reviews
About this hotel
Close to Nature
Located just 2 miles from the Great Smoky Mountains National Park, the Tennessee hotel offers a serene escape for nature lovers.
Comfort and Convenience
Each room is equipped with a 42-inch flat-screen TV, microwave, and refrigerator, ensuring a comfortable stay. Guests can also enjoy the seasonal outdoor pool and free WiFi, along with a daily hot breakfast buffet.
Business and Leisure
With access to a business center, fax, and photocopying facilities, the hotel caters to both business and leisure travelers. The 24-hour reception ensures assistance whenever needed.
Experience the beauty of the Smoky Mountains while enjoying the comfort and convenience of Best Western Cades Cove Inn. Book now for a memorable stay!
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Rooms & rates
King Room with Roll-in Shower - Disability Access/Non-Smoking
Sleeps 2 · 31 m² · Extra-large double bed (Super-king size)
- Hair dryer
- Refrigerator
- Microwave
- Interconnected room(s) available
Standard Room, 1 King Bed, Accessible, Bathtub
Sleeps 2 · 34 m² · King bed
- Desk
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Telephone
King Room - Non-Smoking
Sleeps 2 · Extra-large double bed (Super-king size)
- Hair dryer
- Refrigerator
- Microwave
- Interconnected room(s) available
Queen Room - Non-Smoking
Sleeps 4 · 2× Queen bed
- Hair dryer
- Refrigerator
- Microwave
- Interconnected room(s) available
King Room with Bath Tub - Disability Access/Non-Smoking
Sleeps 2 · 31 m² · Extra-large double bed (Super-king size)
- Hair dryer
- Refrigerator
- Microwave
- Interconnected room(s) available
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)
Sleeps 4 · 67 m² · King bed
- Desk
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Telephone
Amenities
- Free WiFi
- Free Parking
- Air conditioning
- Pets allowed
- 24-hour front desk
- Business center
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Cleaning standards that are effective against Coronavirus
- Designated smoking area
- Express check-in/check-out
- Facilities for disabled guests
Show all 27 amenities
- Fax/photocopying
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Laundry washed per local authority guidelines
- Physical distancing in dining areas
- Physical distancing rules followed
- Shared stationery like menus, pens are removed
- Staff adhere to local safety protocols
- Vending machine - drinks
- Vending machine - snacks
Location
7824 East Lamar Alexander Parkway, Townsend, US
- Check-in
- from 03:00 PM
- Check-out
- until 11:00 AM
What guests say7.91258 reviews
+ Friendly staff+ Great location+ Clean facilities− Cleanliness issues− Rude check-in staff− Inadequate room features
Cleanliness6.7
Service8.7
Location8.8
Room Quality7.7
Amenities7.2
Value for Money7.7
Poor place to stay
2.0arrived to find the room we picked didn't allow pets in the room. We would not have stayed there. the front desk person was rude and refused to help with cancellation. We had to drive around and find another hotel. She claimed they didn't even have a room we could get with our pet
Guest review
6.0Location is superior-
− The pool is no longer there!
Guest review
9.0Great Breakfast and very nice upgraded facility.
− No pool
DO NOT STAY HERE!
2.0DO NOT STAY HERE. We woke up in the middle of the night to find the floors soaking wet and disgusting. My wife slipped and nearly fell. We had to lay down towels just to avoid injury. The manager told us the AC had to be set to a frigid 65–68°F to keep the floors from “sweating,” and offered us an extra blanket so we wouldn’t be cold. That was their solution. We immediately left the hotel and cancelled the rest of our stay. Best Western still billed us for that horrid, sleepless night.
No coffee!
2.0The building was dated, but the biggest problem was the complete lack of a coffee pot and the staff was not friendly.
HORRIBLE
1.0− Absolutely horrible experience. Had to walk through so much smoke to get to the room checking in late at night. Realized in the morning how much black mold was in the room. Then, when trying to get breakfast, was illegally denied because my service animal was with me. Never stay here. What a horrible experience. I will be filing a complaint with the ADA since it is illegal to deny service to a disabled person with a service animal.
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.