Best Western Plus Silverdale Beach Hotel♡

Paid a lot of money for a room that was not comfortable

1.0

Located by the water

− Air Conditioning in the rooms were not working. Room stayed at 80 degrees even with the box fan they made you carry to your room. Ice machine was not working and no signs to know where to find a working machine.

The Hotel From Hell

2.0

The pillows were comfortable and the staff truly do their best. The view is fantastic, but quite honestly this hotel does the land it's on an injustice. The view is so impressive, it's a shame that a functioning hotel isn't on the land.

− I booked this room because I saw pictures of a beautiful jetted tub, a fireplace and a fantastic view. It looked like a great room for a weekend getaway on our 10 year anniversary. When we arrived, the woman at the front desk explained that the air conditioning had been broken for 3 weeks, but they could give us a fan. Its July, so that's kind of annoying, and 3 weeks feels like a long time for something to be out, but whatever. Then she explains that the Jacuzzi tub and the fireplace is broken. So now we have no air conditioning, no fireplace and no Jacuzzi tub. Im annoyed at this point, but fine, we go to the room anyway. That's where it goes from bad to worse. The carpet is a Petri dish of bacteria with stains that are so prevalent that its difficult to tell what's actually a pattern and whats a stain. And it seriously wouldn't have mattered if the Jacuzzi was broken or not, because the bathtub was disgusting and certainly not the one I saw in the picture a few months back. At this point I'm crying, we decide to go to the front desk, explain how dirty the room is, and see if there's a different room. There's not, they're all sold out. Fine, at least they have a cocktail lounge, so I ask the lady where it is. Oh, it's been closed for a long time. We decide to just go get dinner across the street, and the server asks if I'm alright because he can clearly see I'm crying. I explained what happened and he said "ohhhh that hotel is terrible. The AC has actually been broken for 3 months, but they tell everyone 3 weeks so it seems more reasonable that it's still broken." It turns out what they really do is turn the breakers off for anything that uses a lot of electricity so they save money. When we get back to the room, we were greeted with a toilet that was overflowing with bubbles, and the bathtub is nearly full of bubbles.

Disappointed

4.0

Very disappointed with the Ac not working also laundry facilities were out of service and the front desk didn’t inform us when they saw us heading to the elevator with the laundry. Almost got stuck in the elevator as the electricity kept flashing off and on. The worst part was that people don’t pick up after their dogs so the lawn was a mess. On the bright side, the breakfast was good and the pool was open.

Silverdale BestWestern plus - nice stay

10.0

Very nice hotel with great staff at the front desk and breakfast area. Hotel location is well centered to many food options and sits next to a nice water inlet. You can easily see the tide movement. Fitness room is minimal. Swimming pool is adequate with a companion whirlpool …. Which is being dropped by many hotels. One of the best coffee/mocha/latte/chocolate etc machines available 24 hours a day. Nice area for a long walk. Again a great staff.