Soho Apartments

Guest review

10.0

Central spot

Guest review

10.0

Exceptional experience, enjoyed my stay.

Guest review

8.0

The property is in a good location, was clean and well presented. The apartment is in an old building so there is no lift, but this was manageable even with two children and a push chair.

Guest review

8.0

The apartment was spacious, well equipped, quiet and in a good location. The bed itself was very comfortable however the sheets did not tuck-in and the base sheet bunched up during the night. The building had several flights of stairs and no lift so luggage had to be carried up the stairs.

Guest review

6.0

The unit is very dated. Everything else is pretty good

Ignored our calls to emergency number and emails

6.0

Located in a really nice, safe area. The accommodation is nicely furnished, very spacious and beautiful. There is a really good range of cooking equipment we can use. Unfortunately, the communication is terrible and made us feel very uncomfortable. On our second night, when we plugged in the kettle provided by the apartment it set off the safety cut off switch, which turned off all the electricity to the apartment so we were in total darkness and the oven stopped working. We called the property manager several times (using the "emergency number" written down in the apartment, as well as the direct property number given by Hotels.com) and they never called me back, we then sent follow up emails through Hotels.com and they still didn't reply. We had to find the fuse box and get the electricity back ourselves, which felt dangerous because we'd never done that before. There is also no written instructions on how things work e.g. when and where to leave our rubbish and towels. The cleaner was helpful and told us we could give her our rubbish daily, but we had to track her down to find this out. We did not feel safe staying in a place that ignores calls to the emergency phone, it was very worrying.