Standard Room, 2 Double Beds (Erato Double)
Sleeps 4 · 39 m² · 2× Double bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
The Pontchartrain Hotel
★★★★ 2031 St. Charles Avenue, New Orleans, Louisiana, 70130, New Orleans, US
9 guest rating· 196 reviews
About this hotel
Luxurious Dining Options
Indulge in American cuisine at Silver Whistle Cafe or enjoy room service from one of the hotel's 3 restaurants.
Convenient Amenities
Make use of complimentary Wi-Fi, concierge services, and access to a nearby fitness facility for a seamless stay.
Central Location
Located in the heart of New Orleans, near popular attractions like Magazine Street and the Convention Center.
Plan your next stay at The Pontchartrain Hotel for a perfect blend of comfort and luxury.
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Rooms & rates
Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)
Sleeps 4 · 65 m² · 2× Double bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Standard Room, 1 King Bed (Clio King)
Sleeps 2 · 39 m² · King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Suite, 1 King Bed (Calliope King Suite)
Sleeps 2 · 65 m² · King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Suite, Multiple Beds (Thalia Family Suite)
Sleeps 4 · 49 m² · King bed, 2× Twin bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Family Suite (Thalia)
Sleeps 4
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe Room, 2 Queen Beds (Euterpe)
Sleeps 4
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Room, 1 King Bed (Clio)
Sleeps 3
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Suite (Polyhymnia)
Sleeps 4
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Standard Room, 1 King Bed (Clio King Accessible)
Sleeps 2 · 39 m² · King bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Lowered peephole/view port in door
Amenities
- Free WiFi
- Free newspapers in lobby
- Free use of nearby fitness center
- Wheelchair-accessible on-site restaurant
- 24-hour front desk
- Safe-deposit box at front desk
- Accessible shuttle
- ATM/banking
- Banquet hall
- Concierge service
- Elevator
- Express check-in/check-out
- Express check-out
- Internet access in public areas - high speed
Show all 23 amenities
- Luggage storage
- No accessible shuttle
- Porter/bellhop
- Proposal/romance packages available
- Smoke-free property
- Stair-free path to entrance
- Tours/ticket assistance
- Well-lit path to entrance
- Wheelchair-accessible public washroom
Location
2031 St. Charles Avenue, New Orleans, Louisiana, 70130, New Orleans, US
- Check-in
- from 03:00 PM to anytime
- Check-out
- until 12:00 PM
What guests say9196 reviews
+ Friendly staff+ Unique decor+ Great food and drink options+ Beautiful location− Handicapped room not suitable for all guests− Some dated property features
Cleanliness8.7
Service9.7
Location9.2
Room Quality8.7
Amenities9.2
Value for Money8.7
Guest review
8.0Good location near Magazine St for shopping and on tram route for French Quarter. Old fashioned stylish hotel with great live jazz music in the evening.
Guest review
6.0This historic hotel is absolutely lovely, the streetcar is right outside the front door so it's easy to get around and super convenient. The room was great, and I loved the uniqueness of it. The accessible restroom was large and had everything that I needed. While the staff was kind, they weren't the most helpful. We had trouble finding a spot to park and unload on our arrival, and when we called the front desk asking for instructions, they didn't have any solutions for us other than "park in the unloading zone". The unloading zone wasn't visible and was full, so we had to circle the hotel for 20-30 minutes before we could even get inside, which was stressful on an unfamiliar city, especially one as busy as New Orleans. Cleaning staff did not come into the room each day, so whenever we needed anything (additional towels, toilet paper, to have the trash taken out, etc.) we had to call and ask for it specifically. There were also many times when we tried to call the front desk for assistance, and nobody answered. While it didn't ruin our stay by any stretch of the imagination, I've had much better service at much cheaper hotels, and I expected better. The restaurants at the hotel were quite good. We were able to get dinner at the Bayou Bar our first night and the burger and catfish sandwich were great, and the silver whistle is great.
Guest review
6.0Loved the location and the lounge but it smells like a nursing home in the room. It is an old building and has that smell .
Guest review
8.0The staffs are very helpful and friendly at the hotel.
Guest review
10.0Lots of character and excellent location. Outside needs sprucing up, and grout in shower needs attention as well as the door handle to the room. It’s falling off. The deadbolt locks the door, so the handle is not really functional, but it’s a bad look. The devil is in the details.
Guest review
10.0Nice room, live jazz and great service
Good to know
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
›Pets
Maximum number of pets per room 2
›Pets
Service animals are exempt from fees/restrictions
›Children and extra beds
No rollaway/extra beds available
›Pets
Pet max weight (per pet) in lb is 50
›General
Cashless transactions are available
›Pets
Pet max weight (per pet) in kg is 23
›Pets
Pets allowed
›General
Professional property host/manager
›Health & Safety
Property does not require health documentation at check-in
›Pets
Service animals are allowed