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Mercure Welcome Melbourne

★★★★ 265 Little Bourke Street, Melbourne, AU

7.5 guest rating· 7185 reviews

About this hotel

Prime Location in Melbourne's CBD

Mercure Welcome Melbourne is situated right on the Bourke Street Mall, offering easy access to Emporium Shopping Centre and Sea Life Melbourne Aquarium. With key attractions like Melbourne Cricket Ground and Crown Casino nearby, this hotel is the perfect base for exploring the city.

Delicious Dining Options

Indulge in a scrumptious breakfast spread at Louden Kitchen and Grill, featuring a variety of fresh fruit, baked goods, and cooked options. Start your day on a flavorful note before heading out to discover Melbourne's vibrant food scene.

Convenience and Comfort

Relax in air-conditioned rooms equipped with a refrigerator and enjoy the convenience of a private bathroom with complimentary toiletries. Take advantage of the tour desk for local activity recommendations and benefit from amenities like luggage storage and a 24-hour front desk.

Book your stay at Mercure Welcome Melbourne for a memorable Melbourne experience!

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Rooms & rates

Standard Twin Room

Sleeps 2 · 23 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Superior King Room

Sleeps 3 · 26 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Superior Room 1 King and 1 Single Bed

Sleeps 3 · 26 m² · Twin bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Superior Twin Room

Sleeps 3 · 26 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Standard King Room

Sleeps 2 · 26 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Superior Room with Two Queen Beds

Sleeps 4 · 26 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Superior King Room - Accessible Bathroom

Sleeps 3 · 26 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Standard Room

Sleeps 2 · 23 m² · 3× Twin bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Coffee/tea maker

Superior Family Room, 1 King Bed & 1 Twin Bed

Sleeps 3 · 26 m² · King bed, Twin bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Coffee/tea maker

Standard Queen Room

Sleeps 2 · 23 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Accessible parking
  • Parking garage
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • 24-hour front desk
  • Tour desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
Show all 58 amenities
  • Access to health care professionals
  • ATM/cash machine on site
  • Babysitting/child services
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Higher level toilet
  • Invoice provided
  • Ironing service
  • Key access
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

265 Little Bourke Street, Melbourne, AU

Check-in
from 02:00 PM
Check-out
until 11:00 AM

What guests say7.57185 reviews

+ Great location+ Friendly staff+ Good breakfast optionsDirty room upon arrivalNoisy environmentUncomfortable beds
Cleanliness5.5
Service8.4
Location9.5
Room Quality6.4
Amenities7.5
Value for Money6.4

Guest review

6.0

The lift was out of service

The rooms were not well lit

Pooja · AU · 2026-07-25

Comfortable, clean, close to Chinatown, so a little noisy. Staff friendly.

8.0

Friendly staff, room clean and comfortable, but pretty basic. Close to Chinatown.

A little noisy, no extra blankets. Bed was on wheels so it kept moving. Ordered breakfast in my room. The omelette was flat and underwhelming for the price.

Susan · AU · 2026-07-25

Met our needs but wasn’t spectacular

7.0

Location

Room was very small

Landbeck · AU · 2026-07-25

All together ok

8.0

Location

1 elevator running small room

Declan · AU · 2026-07-25

Fair

6.0

Location and cost. We travel to Melboure regularly and stay in Mercure Welcome.

The bath room towels not replaced for 4 daya and neither bedsheets. We went done to reception. After the promise. No change or replace tower. Need to go to recwotion again.

kwang Joo · SG · 2026-07-25

Will stay again!

8.0

Location was excellent

Little basic, but great value for money

Mikaela · AU · 2026-07-25

Good to know

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that the credit card used to make the reservation and a photo identification will be required on arrival. If guests are unable to provide the credit card and photo identification the property may refuse check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.