Holiday Inn & Suites Monterrey Apodaca Zona Airport, an IHG hotel♡

Guest review

10.0

Na

− Na⁹

Monterreyはワールドカップ終了後に行った方が良いかも？

7.0

全般的に普通で悪くはないが、特筆することも特になし。

− 空港から市内への道路が工事中で周辺の道路状況が良くないがこれもそのうち良くなる（ワールドカップ終了後？）のではないかと思う。

A rough start but a great breakfast and helpful staff eventually made the stay worthwhile.

8.0

At first, I was quite frustrated because we arrived exhausted at around 1:30 a.m., and the initial experience wasn’t great. There were a few men smoking right by the entrance, which didn’t feel safe, and the elevator from the parking area didn’t work without a special card—something we only found out after a lot of hassle and calling the hotel. We even had to change rooms because the first one had stained sheets. However, once everything was settled, the rest of the stay improved significantly. The staff was apologetic and helpful. The highlight was definitely the breakfast—it was incredibly generous and included steak and other items you rarely see, even in the U.S. That truly turned things around for us.

− We didn’t like the initial experience at all. The entrance area felt unsafe due to people smoking outside late at night, and it was confusing to access the hotel from the parking area. We had to walk outside with our luggage in the early hours because we couldn’t use the elevator without a key card. Also, finding the hotel was a challenge due to construction and a confusing location. And, of course, discovering stained sheets in the first room was very unpleasant.

Guest review

8.0

− Cuando se realizó la reservación me llegó un correo electrónico notificando que la alberca del hotel estaría fuera de servicio por mantenimiento. Cuando llegué el día del check-in sucedió que si estaba en servicio, por lo que no pude aprovechar ya que por ese correo no empaqué traje de baño.