Traditional Double Room
Sleeps 4 · 28 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Adapted bath
- Coffee/tea maker
Sheraton Grand Chicago Riverwalk
★★★★ 301 East North Water Street, Chicago, US
8.2 guest rating· 1472 reviews
About this hotel
Stunning Views and Dining Options
Overlooking the river and city skyline, Sheraton Grand Chicago offers a picturesque backdrop for your stay. With 5 restaurants and bars on-site, including Shula’s Steak House and Chicago Burger Company, culinary delights await.
Convenient Amenities
Enjoy a comfortable stay with a 47" cable TV, minibar, fitness centre, and business centre at your disposal. Whether you're here for business or leisure, Sheraton Grand Chicago ensures your needs are met.
Prime Location
Located just a short walk from Navy Pier, Millennium Park, and Michigan Avenue, this hotel puts you in the heart of Chicago's vibrant scene. Explore the city with ease, from luxurious shops to cultural attractions.
Experience the best of Chicago at Sheraton Grand Chicago - book your stay now!
Rooms & rates
Club King Room with City View - High Floor
Sleeps 3 · 31 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Adapted bath
- Coffee/tea maker
Family Double Room with Twin Sleeper
Sleeps 5 · 33 m² · 2× Double bed, Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Traditional King Room
Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Adapted bath
- Coffee/tea maker
Club Double Room with City View - High Floor
Sleeps 4 · 31 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Adapted bath
- Coffee/tea maker
Deluxe Double Room with River View
Sleeps 4 · 31 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Deluxe King Room with River View
Sleeps 3 · 31 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Junior King Suite with Sofa Bed and City View
Sleeps 4 · 48 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Executive Suite with Lake View
Sleeps 3 · 57 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Illinois Suite, King Room
Sleeps 3 · 74 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Swimming pool
- Fitness classes
- Fitness facilities
- Accessible parking
- Parking garage
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Snack bar
Show all 85 amenities
- Air conditioning
- Pets allowed
- Sun loungers or beach chairs
- 24-hour front desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- ATM/cash machine on site
- Auditory guidance
- Bike tours
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Delivered food - securely covered
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Minimarket on site
- Movie nights
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Pub crawls
- Public transport tickets
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Stand-up comedy
- Sun terrace
- Toilet with grab rails
- Tour/class on local culture
- Vending machine - drinks
- Vending machine - snacks
- Visual aids: Braille
- Walking tours
- Wheelchair accessible
- Wine/champagne
Location
301 East North Water Street, Chicago, US
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.21472 reviews
+ Great location+ Helpful staff+ Nice views− Room cleanliness issues− Outdated rooms− Costly food
Cleanliness7.7
Service9.7
Location9.2
Room Quality7.2
Amenities7.7
Value for Money7.7
Good visit!
7.0The rooms were very nice and staff very friendly!
− Didn’t like the fact that the parking was so high, the internet was not free, and the hotel claimed they gave us $15 credit but it could only be used on certain things and was still going to be charged to your room, very disappointing!
Wouldn’t do it again. Not worth the sticker price. Better options in the area
5.0Location to other businesses
− No internet included, had to pay separate AFTER spending almost $400 on a room… not cool! Also one of my pillows had a blood stain on the corner…
Great location on the riverwalk. Beautiful views.
8.0Large comfortable rooms Great location Beautiful river views Nice pool
− Extra tourist levies and additional daily fees Parking options were very dodgy
Not sure would stay again because of extra costs that weren’t worth it. The staff was really good
6.0Staff was great
− Breakfast wasn’t good. The prices for everything in the hotel were high and not worth it.
The beds were to small for the price
4.0− The vew
Very disappointed
2.0The location and view from the room.
− We got a room with the door lock not working after several times going to the front door calling for assistance they figured the lock has some issues so we were waiting for a while to get into the room. And when we did get in we couldn’t get out so I asked to change the room as it was a safety issue if we can’t unlock from inside but they couldn’t give us a new room and had to repair the lock. The bathroom as not clean. The tub was not draining the toilet did not flush well. This was my 2 stay at this hotel I brought my friends as my last two visits were good but this time I am very disappointed.
Good to know
Upon check-in photo identification and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note the method of payment used to make the reservation must be presented upon check-in. Contact hotel for details.
Guests must be at least 21 years of age to check-in.
Roll-away beds can only be accommodated in king rooms for a fee and must be booked in advance of the guest's stay. Please contact the hotel for more information.
Refrigerators may also be available on request for an additional fee.
›Pets
Pets are allowed. No extra charges.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
›Internet
WiFi is available in public areas and is free of charge.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
›Parking
Public parking is possible on site (reservation is not possible) and costs USD 68 per day.