Triple Room
Sleeps 3 · Queen Bed, Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Sanctuary Rooms
Via Lepanto 137, Pompei, IT
6.2 guest rating· 127 reviews
About this hotel
Stunning Views and Modern Comforts
Luxurious Accommodations : The recently renovated Sanctuary Rooms offer modern amenities such as air conditioning, flat-screen TVs, and free WiFi. Guests can enjoy beautiful mountain and garden views from the comfort of their rooms.
Convenient Services : Take advantage of the airport transfer service and car rental options available at the property. The attentive staff ensures a hassle-free stay for all guests.
Delicious Dining Options : Start your day with a delightful breakfast featuring Full English/Irish, Italian, or vegan options. Additionally, a minimarket on-site provides convenience for any essentials you may need during your stay.
Experience comfort, convenience, and breathtaking views at Sanctuary Rooms. Book now for an unforgettable stay!
Rooms & rates
Quadruple Room With Private Bathroom
Sleeps 4 · 35 m² · 2× Single bed, Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Double Or Twin Room With Private Bathroom
Sleeps 3 · 30 m² · Extra-large double bed (Super-king size), 2× Single bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Family Room With Private Bathroom
Sleeps 3 · 30 m² · Single bed, Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Deluxe Room
Sleeps 2 · 30 m² · Large bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Standard Family Room
Sleeps 4 · 35 m² · 2× Single bed, Large bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- Air conditioning
- Pets allowed
- Pet bowls
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Accessible shuttle
- Accessible train station shuttle
- Airport transportation - drop-off (surcharge)
- Airport transportation - pickup (surcharge)
- Bicycle-friendly property
- Car hire
- CCTV outside property
Show all 49 amenities
- Cleaning standards that are effective against Coronavirus
- Concerts/live shows
- Contactless check-in/check-out
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Free wired internet
- Grocery deliveries
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Housekeeping on request
- Internet access
- Ironing service
- Key access
- Lift / Elevator
- Luggage storage
- No accessible shuttle
- No accessible train station shuttle
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Pub crawls
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shopping on site
- Shuttle service (additional charge)
- Smoke alarms
- Staff adhere to local safety protocols
- Television in common areas
- Wine release events
Location
Via Lepanto 137, Pompei, IT
- Check-in
- from 02:30 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say6.2127 reviews
+ Good air conditioning+ Clean fridge− Dirty room upon check-in− Unresponsive staff and bad communication− Rough location
Cleanliness5.0
Service6.0
Location8.9
Room Quality6.0
Amenities7.0
Value for Money7.0
Value for money
9.0Could not find breakfast room
− More explanations and a fridge to put cold drinks in
Dissapointing
5.0− We never could contact de staff. They hung up when we spoke english on the phone and never answered again and didn’t respond to emails or messages. Told us to leave money on the counter without any other option. Never told us where to go for breakfast and it was included. There was no sign or information anywhere and no room where we could go other than ours. There was a dirty diaper on the room when we arrived. The AC barely worked.
We wouldn’t visit again.
2.0The airconditioning was good. The fridge was clean.
− We received the informations for the check in late. It was stressful and chaotic, especially because no staff was there. We weren’t able to reach someone through the telephone and nobody spoke English. The house itself is in bad condition and stinks. Our room wasn’t clean when we arrived. The bedsheets didn’t fit the bed. The TV was missing. In the kitchen was used stuff from guests before us. It was also dirty and the dishwasher wasn’t useable. In other shelves was stuff that didn’t belong there (USB-Sticks, batteries, paper, decorations,…). There were no trashcans. We had a lot of vermin (ants, silver fish,…) The shower was moldy and the toilet was broken. The whole apartment was dirty and we didn’t feel really comfortable.
There was no accommodation and no answer. Refund our money
1.0Noting we arrived to the property and could not get access at 11:45pm with two kids. The phone number never answered. We had to look for another accommodation u til 1:30am and paid so much money. Really bad experiance and we need our payment to be refunded fully as we had a horrible experiance and not having an accommodation we pre paid. A total scam.
− At least somebody answered the phone to tell us what is going on. In a town we are not familiar and very rough area where people were trying to steal our staff. Very bad situation our kids had to witness.
Very poor
2.0
Very good
8.0Location is really good. It is on the beginning of the shopping street. It is also cheap!
− On booking it says that there is a breakfast. But there is nobody or nothing, just keep that in mind if you value this 👍
Good to know
Please inform Sanctuary Rooms in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
This property will not accommodate hen, stag or similar parties.
If you cause damage to the property during your stay, you could be asked to pay up to EUR 300 after check-out, according to this property's Damage Policy .
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
No parking available.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 12 years old stay for € 5 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.