King Room - Club Access
Sleeps 3 · 67 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Coffee/tea maker
- Coffee machine
- Telephone
- Hair dryer
Marriott Jacksonville Downtown
★★★★ 245 Water Street, Jacksonville, US
8.4 guest rating· 887 reviews
About this hotel
Luxurious Accommodation
Experience comfort and style at Marriott Jacksonville Downtown Hotel, located just steps away from Times-Union Center for the Performing Arts. Relax in air-conditioned rooms featuring modern amenities like a flat-screen TV, Keurig® coffee machine, and a work desk.
Convenient Facilities
Enjoy complimentary WiFi and access to a fitness centre, business centre, and concierge services available 24/7. Stay productive with a work-friendly environment and stay informed with free newspapers provided during your stay.
Gourmet Dining Options
Indulge in delicious modern American cuisine at Juliette's Bistro, offering meals throughout the day. Unwind at the on-site coffee bar or JBar for a relaxing drink. Explore nearby attractions like Jacksonville Landing and EverBank Field, just minutes away from the hotel.
Book your stay now and elevate your travel experience at Marriott Jacksonville Downtown Hotel.
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Rooms & rates
King Room with River View
Sleeps 3 · 34 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Coffee/tea maker
- Coffee machine
- Telephone
- Hair dryer
Renovated Deluxe King Room
Sleeps 2 · Extra-large double bed (Super-king size)
Room, 1 King Bed (Mobility/Hearing Accessible, Tub)
Sleeps 3 · King bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Room, 2 Queen Beds
Sleeps 4 · 34 m² · 2× Queen Bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)
Sleeps 4 · 2× Queen Bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)
Sleeps 3 · King bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Renovated Deluxe Room with Two Queen Beds
Sleeps 4 · 2× Queen bed
King Room
Sleeps 3 · 34 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Coffee/tea maker
- Coffee machine
- Shower
- TV
Double Room with Two Double Beds
Sleeps 4 · 34 m² · 2× Double bed
- Air conditioning
- Coffee/tea maker
- Coffee machine
- Telephone
- Hair dryer
Amenities
- Paid WiFi
- WiFi available
- Outdoor pool
- Swimming pool
- Fitness facilities
- Private parking
- Valet parking
- Breakfast takeaway containers
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Pets allowed
Show all 64 amenities
- 24-hour front desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Allergy-free room
- ATM/cash machine on site
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Delivered food - securely covered
- Dry cleaning
- Electric vehicle charging station
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key access
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Minimarket on site
- Physical distancing in dining areas
- Physical distancing rules followed
- Safety deposit box
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
Location
245 Water Street, Jacksonville, US
- Check-in
- from 04:00 PM
- Check-out
- until 11:00 AM
What guests say8.4887 reviews
+ Great service+ Excellent location+ Comfortable rooms+ Good food− Cleanliness issues− Mixed management experience
Cleanliness7.0
Service9.0
Location9.1
Room Quality8.0
Amenities8.0
Value for Money8.5
員工友善，但飯店內過於喧閙
7.0早餐選擇性多樣
− 設備較舊，出入吵雜
Overall great experience thanks to Isiah
10.0I checked in on July 3rd after a long and exhausting drive, and Isaiah immediately made me feel welcome. From the moment I arrived at the front desk, he was friendly, professional, and extremely accommodating. One thing that stood out was that he acknowledged my Platinum Member status, which is something that is often overlooked at many hotels. He took the time to explain the hotel’s amenities, ensuring I was aware of everything available during my stay. Isaiah also provided excellent recommendations for local restaurants and shared valuable information about the different Jacksonville beach areas and the unique experiences each offers. His knowledge of the area helped make my visit even more enjoyable. Outstanding customer service can make all the difference, and Isaiah truly enhanced my stay. Because of his hospitality and professionalism, I plan to return to this hotel whenever I visit Jacksonville in the future.
Disappointing, would not book again.
4.0− Hour late check in, room not cleaned thoroughly, “river view” was an exaggeration, parking details not included in booking, mattress cheap, room service came in cardboard boxes like an Uber Eats delivery, overall disappointing for the price. I’ve had better experiences for less.
Loved my stay great view
10.0Rooms was wonderful and spacious
Top notch attention to detail
10.0During my stay I meet a very nice gentleman. Miss. that assisted me and my family with our luggage and valet our vehicle. He was very prompt and courteous. He even gave high 5 to my grandchildren. I would be pleased to have Misa serve within the company. Great customer service.
Great experience
10.0We stay at marriotts quite often Had a great experience Our room was comfortable Breakfast Buffett was amazing as always The only thing I would complain about is being awakened at 6 am to the loud family and children next door to us Just was on a weekend getaway for our anniversary and had looked forward to sleeping in Not marriotts fault lol but is what it is We had great experience with valet Misa was fast and efficient getting our car and friendly and helpful That was a plus
Good to know
Please note the property can accommodate pets weighing a maximum of 34 kg.
Pool is open sunrise to dusk, daily..
Please note that housekeeping services begin on the third day of stay.
*$100.00 is not a damage deposit but incidentals charge and authorization will release when not spent and released by discretion of your bank average 3-5 days. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.