Hyatt Place Atlanta / Norcross / Peachtree♡

Family fun

10.0

Very family-friendly, peaceful, and clean hotel. The rooms were clean and spacious. The wrong was definitely a value for what I paid. We did have some issue with the fire alarm, going off on the third floor in middle of the night; thankfully it was quickly remedied.

Guest review

8.0

Rummet var väldigt stort och fint.

− Personalen var väldigt otrevlig och vi var ett gäng som hade bokat flera rum, men 2 av familjerna fick inte sina rum som de hade bokat då personalen sa att det var fullt och dom hade dubbelbokat. Brandlarmet gick en av nätterna, men det var ingen som sa vad det var för typ av larm. Killen som jobbade natt hade försökt att bara stänga av det och sen hade han gått därifrån.

Annoyance at 2:30 AM

4.0

The hotel was clean. The bed was really hard. But alarms were going off in the middle of the night and people were yelling inthe hallway and nothing was being done about it. We were told that there was a malfunction in the alarm system. But the time that it was going it was clearly not a malfunction and the alarm system. Some kids or somebody was messing with the elevator, and then there were people yelling the hallway and staff did nothing to Help. When we complained about it at the front desk, they just gave us a piddly answer and didn’t offer to fix anything.

Guest review

7.0

Mattresses were hard

Would not stay here again for a multitude of reasons.

2.0

We were made to stay at select hotels for a mandatory "stay to play" for the Atlanta Legacy softball tournament. This hotel was gross and not one I would ever have selected and certainly not as nice as other Hyatt hotels we have had to stay at. This hotel is in serious need of a renovation. The sleeping areas are small and I think the beds are full size and not queens. You can hardly turn around in the bathroom when shutting the door. The carpet is old and tattered. There's low popcorn ceilings. They have shower curtains that could be replaced. There is no laundry facility on site. The hallways aren't properly conditioned and it feels like the Amazon when you walk into it. The elevators are old and jumpy. The hallways and floors look visibly dirty and need to be repainted. They charge for parking. The "coffee" was watery and cold. The advertised bar can't make a simple cocktail. And to top it all off, this hotel is nowhere near any of the ball fields we were playing at.

Worst experience ever

1.0

Nothing

− They overbooked and was trying to make me pay a deposit that was never told to booking they needed. Booking did get my money back and refunded but wouldn’t stay at this hotel and they don’t disclose parking is $12 a day either