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Four Points Flex by Sheraton London Kensington Olympia

★★★ 25-27 Matheson Road, London, GB

8.5 guest rating· 935 reviews

About this hotel

Convenient Location

Located in the heart of Kensington and Chelsea, minutes away from Olympia Exhibition Centre and Kensington High Street.

Comfortable Accommodation

Fresh and simple decor in compact bedrooms, with en suite bathrooms and modern amenities such as flat-screen TV and tea/coffee facilities.

Easy Access to Attractions

Walking distance to West Kensington Tube Station, providing quick access to Central London, and surrounded by restaurants, bars, shops, and a cinema on Kensington High Street.

To book your stay at Kensington West and experience the charm of Kensington and Chelsea, visit our website or call us today.

Rooms & rates

Double Room - No Window

Sleeps 2 · 12 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Standard Double Room - No Window

Sleeps 2 · 14 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Executive King Room - Non-Smoking

Sleeps 2 · 17 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Double Room - Non-Smoking

Sleeps 2 · 12 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Standard Room, Multiple Beds, Non Smoking

Sleeps 3 · Double bed, Twin bed

  • Free WiFi

Standard Room, 1 Twin Bed, Non Smoking

Sleeps 1 · Twin bed

  • Free WiFi

Standard Double Room - Windowless

Sleeps 2 · 14 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Standard Double Room

Sleeps 2 · 14 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Standard Single Room

Sleeps 3 · 17 m² · Twin bed, Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Executive King Room - No Window/Non-Smoking

Sleeps 2 · 17 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Amenities

  • Free WiFi
  • Snack bar
  • Air conditioning
  • 24-hour front desk
  • Business center
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Adult only
  • Allergy-free room
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
Show all 51 amenities
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Higher level toilet
  • Invoice provided
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lockers
  • Lower bathroom sink
  • Luggage storage
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Wheelchair accessible

Location

What guests say8.5935 reviews

+ Location+ Service+ Cleanliness− Room Size− Cleanliness Issues
Cleanliness7.8
Service9.3
Location9.3
Room Quality7.3
Amenities8.8
Value for Money8.8

Guest review

8.0

I was looking for a quiet hotel where I could get a good night's sleep and this place definitely delivered on that. Even though my room was on the ground floor and facing the street, it was pretty quiet. It wasn't fully soundproof because I could still hear sounds coming from the corridor, but that didn't bother me. The receptionist was pretty friendly. The room was clean, very comfortable and well-equipped. It even had moisturiser in the bathroom, which is rare for a three-star hotel.

− One criticism I have is that the room didn't have much storage. It only had a few hangers. So if you were staying more than two nights or staying with someone, it wouldn't have been very practical. Also, to use the WIFI, you had to register with the hotel's membership club by giving your phone number, e-mail address and so on, which I find extremely annoying. Another issue is the location. It's a bit far away from the centre. West Kensington tube station was closed while I was there so I had to use Barons Court station, which is much further away

Renan · GB · 2026-10-16

Guest review

9.0

easy to walk to lots of places nearby. good restaurants within 5 minute walk.

Wes · CA · 2026-09-18

Good to know

For nonrefundable pre-paid bookings the credit card used to make the reservation must be present upon arrival. If a company is paying on behalf of the guest after confirming the reservation please contact the hotel directly to follow company payment procedures.

Upon arrival, the credit card holder must be present and provide the credit card used to make the booking. If the payment is being made by a 3rd party, you will be required to fill in a 3rd party authorization form and provide a copy of the card being used authorizing the hotel to charge the card provided. Please contact the hotel to obtain the authorization form.

A deposit may be required at the property.