Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)
Sleeps 4 · 2× Queen Bed
- Desk
- Bathrobe
- Private bathroom
- Accessible bathtub
- Coffee/tea maker
Hotel 55 Chicago Downtown
★★★★ 55 East Ontario Street, Chicago, US
9 guest rating· 1090 reviews
About this hotel
Luxurious Accommodations
Experience a stay like no other at 21c Museum Hotel Chicago, where each suite and guest room is designed to provide a luxe and light-filled retreat. Find inspiration in every corner with thoughtful design and ample space to relax and rejuvenate.
World-Class Art
Immerse yourself in a unique museum experience at 21c, where contemporary artwork and dynamic exhibitions are on display 24/7, 365 days a year. Whether you're a local or a traveler, you can explore the curated collection and be surrounded by creativity at every turn.
Exceptional Dining
Indulge in a culinary journey at Lure Fishbar, a sophisticated restaurant and bar within the hotel. From premium seafood and sushi to delectable steaks and burgers, savor a world-class dining experience. Afterward, unwind with a cocktail while admiring the art galleries for a perfect evening.
Experience luxury, art, and culinary excellence at 21c Museum Hotel Chicago - book your stay now for a memorable getaway.
Rooms & rates
Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)
Sleeps 3 · King bed
- Desk
- Bathrobe
- Private bathroom
- Bathtub grab bar
- Accessible bathtub
Suite, 1 Bedroom
Sleeps 3 · King bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Suite, 1 Bedroom
Sleeps 3 · Queen Bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Double Room with Two Double Beds
Sleeps 4 · 35 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Room, 1 King Bed (Mobility/Hearing Accessible, Tub)
Sleeps 3 · King bed
- Desk
- Bathrobe
- Private bathroom
- Bathtub grab bar
- Accessible bathtub
One-Bedroom Queen Suite
Sleeps 2 · 43 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
One-Bedroom King Suite
Sleeps 2 · 51 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Queen Room with Two Queen Beds
Sleeps 4 · 35 m² · 2× Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
King Room
Sleeps 2 · 35 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Amenities
- WiFi available
- Fitness center
- Fitness facilities
- Accessible parking
- Parking
- Parking garage
- Private parking
- Valet parking
- Restaurant
- Bar
- Air conditioning
- Pets allowed
- 24-hour front desk
- Room service
Show all 44 amenities
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Allergy-free room
- ATM/cash machine on site
- Auditory guidance
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Dry cleaning
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Happy hour
- Heating
- Higher level toilet
- Invoice provided
- Ironing service
- Key card access
- Laundry
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Security alarm
- Smoke alarms
- Soundproof rooms
- Toilet with grab rails
- Visual aids: Braille
- Wheelchair accessible
Location
55 East Ontario Street, Chicago, US
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say91090 reviews
+ Friendly staff+ Great location+ Clean rooms− Valet service frustrations− Noise in lower level rooms
Cleanliness8.5
Service9.4
Location10.0
Room Quality8.4
Amenities8.9
Value for Money8.9
Guest review
7.0− The beds are too firm.
half a renovation?
4.0Google identiies this as a 5 star hotel. Out of 10 maybe... We stayed here because it was represented as a newly renoved Marriott property, and there were signs of a renovation (new bed, sink, furniture, etc.), but the building itself remains tired and in need or upgrades (see photos). Even the towels were old and thin/ frayed (see photo). The bathroom in our room (1203) was incredible small, and it had no fan so the entire room got completely fogged every time my wife or I took a shower. Positives included a fast elevator and the front desk staff were all very nice.
Not up to Marriott standards
4.0This hotel is listed as a Tribute hotel on the Marriott website but not the Bonvoy app. I believe it is a "white label" property and is being renovated based on renovation activity at the hotel. My parket valet tag said 21c Museum Hotel, which is what the hotel used to be be before the lender took ownership. The location is very good and the rooms are very large for an urban hotel which was good for me and my family. However, there is an $80/day parking charge AND a $25 Destination Amenity Fee and there are NO amenities beyond what you would always get at any Marriott hotel. The room finishes are dated. There is no ventilation fan in the bathroom and it gets very steamy during a shower. The window sheers were ripped. The TV was borderline unusable and could not even get ESPN and no ability to watch a streaming service. Mattresses were uncomfortable. Location is near a hospital and there are frequent sirens, especially bad on Saturday night. Room was not available until 4:30 but was supposed to be ready by 4:00. A renovation will fix some of this, but I would check with the hotel to see if the renovation is complete before staying here again.
Bien mais pas super
8.0Emplacement idéal dans le centre de Chicago. Beaucoup déplacements peuvent se faire à pied.
− Prix élevé car hôtel assez commun au niveau confort et services. Petit-déjeuner cher. Préférable de le prendre à l’extérieur si on se contente d’un petit-déjeuner simple.
Good to know
Extra beds are only allowed in the King Room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are allowed. No extra charges.
›Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for US$0 per person per night when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
›Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.