Standard Queen Room
Sleeps 2 · 25 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Novotel Melbourne On Collins
★★★★ 270 Collins Street, Melbourne, AU
8.2 guest rating· 3839 reviews
About this hotel
Luxurious Accommodations
Novotel Melbourne on Collins offers beautifully appointed guest rooms and executive rooms with contemporary furniture, redesigned color schemes, and new bathroom fixtures. Each room overlooks the hotel's spectacular glass atrium or Collins Street, providing a picturesque view for guests.
Convenient Location
Situated in Melbourne CBD, the hotel is just a short distance from iconic attractions such as Bourke Street Mall, Melbourne Cricket Ground, and Rod Laver Arena. The proximity to the Melbourne theatre district and the National Gallery of Victoria makes it an ideal choice for leisure travelers looking to explore the city.
Impressive Amenities
With 9 refurbished conference and event spaces, a fully equipped business centre, restaurant, bar, and fitness centre, Novotel Melbourne on Collins ensures that guests have everything they need for a comfortable stay. The Lane Cafe & Bar offers a variety of dining options, from breakfast to dinner, along with espresso coffee and signature cocktails.
Experience luxury and convenience at Novotel Melbourne on Collins. Book your stay now for an unforgettable experience.
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Rooms & rates
Deluxe Room with Two Double Beds
Sleeps 4 · 28 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Deluxe Room with King Bed
Sleeps 2 · 28 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Junior Suite with King Bed
Sleeps 4 · 40 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Standard Room with Two Single Beds
Sleeps 2 · 25 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Family Suite with One King Bed and Twin Beds
Sleeps 5 · 49 m² · 2× Twin bed, Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Accessible Room with King Bed
Sleeps 2 · 26 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Adapted bath
- Coffee/tea maker
Deluxe Spa Room One King Bed
Sleeps 2 · 35 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Amenities
- Free WiFi
- Heated pool
- Indoor pool
- Swimming pool
- Fitness facilities
- Private parking
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Sun loungers or beach chairs
Show all 66 amenities
- 24-hour front desk
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Thermometers for guests provided by property
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
Location
270 Collins Street, Melbourne, AU
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.23839 reviews
+ Location+ Friendly staff+ Comfortable beds− Cleanliness issues− Noise disturbances− Small amenities
Cleanliness6.5
Service9.5
Location10.0
Room Quality7.5
Amenities7.0
Value for Money8.0
Guys looked after you well with parking car etc.
6.0Location good
− Shower over bath, had to wait quite a a while for the lifts. No good beer, no sugar free soft drinks. Parking very expensive.
Terrific comfortable clean.
7.0Location fantastic to Regent Theatre and city centre.
− Accessing the car park. Country visitors in large SUV made it very difficult.
Good location and efficient friendly staff.
8.0Booked primarily for its excellent location in city.
− I didn’t check the bathroom prior to booking and was disappointed shower over bath. There was no grab rail to use to step into bath (safety).
I won't be back
3.0Location
− Room not ready until 2.30, not being told about problems with the lifts until I questioned why it took 20 to come down from the 8th floor. Apparently there was a sign at concierge but not noticeable. I stubbed my toes going to the bathroom- no warning strip regarding the small step.
Worst hotel in Melbourne CBD
1.0One of the lifts and the spa was broken. The room was dirty with many marks on the walls and chips out opf the furniture. The bed mattress felt old and lumpy. The hotel was extremely average and tired
− The spa and lift were not working and the hotel was old and tired. It was alot worse in person than in the photos online. I would recommend booking anywhere else for a hotel in the CBD
Great location and comfortable room, but the overall experience fell short of the 4.5-star standard due to dated facilit
5.0The location was excellent, right in the heart of Melbourne CBD. The room was spacious, the bed was comfortable, and the hotel provided a convenient base for exploring the city. Staff at reception were friendly when engaged, and the advance communication regarding the lift maintenance was appreciated.
− The hotel feels dated and in need of refurbishment to meet 4.5-star expectations. Noise transfer between rooms and common areas significantly impacted sleep quality. The guest welcome experience was also disappointing, with little acknowledgement from the concierge desk despite multiple entries and exits during our stay. Facilities such as the gym, pool and spa were also underwhelming.
Good to know
Please note, there is a 1.4% credit card surcharge when using a credit card.
Car parking must be reserved prior to arrival over special events, please contact the hotel to secure a car park. Please note surcharges will apply. You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. You must show a valid photo ID upon check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Parking
Private parking is possible at a location nearby (reservation is not needed) and costs AUD 64 per day.
›Internet
WiFi is available in all areas and is free of charge.
›Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for AUD 0 per person per night when using an available cot.
Children up to and including 15 years old stay for AUD 0 per person per night when using an existing bed.
Children up to and including 15 years old stay for AUD 0 per person per night when using an available extra bed.
People 16 years old and over stay for AUD 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.