Radisson Collection Hotel, Moscow♡

Great room Luxurious breakfast

10.0

What’s a nice and beautiful hotel - so well maintained and full equipped guest room. We enjoyed their luxury breakfast - caviar and champagne are served too. It will be my next stay in Moscow definitely.

My first visit & stays in Radisson Collection Hotel, Moscow

10.0

I stayed 7 nights at the Radisson Collection Hotel, Moscow, and it was truly an exceptional experience. The hotel is spotless, luxurious, and the staff are incredibly friendly and professional. I didn’t book with breakfast, but I ordered room service twice and the food was absolutely delicious. What impressed me most was the staff’s honesty and clarity when I asked if the food was halal they took the time to explain what items were and weren’t, which I really appreciated. The lobby feels like a royal palace grand and welcoming and the rooms are perfectly sized for two people, very clean, and comfortable. Pricing was also very reasonable compared to other hotels in the same category. It’s about a 15–18 minute drive to Red Square, and the boat trip departs just a minute’s walk from the hotel, which was a huge bonus. Highly recommended for anyone visiting Moscow

Absolutely satisfaction

10.0

I stayed more then week in Moscow Radisson Collection Hotel.I would recommend everyone to experience such warm and professional services. Spacious clean rooms, variety of food at breakfast ,absolutely amazing Wellnes & Gym area (50 m swimming pool) As a frequent traveler ,I feel qualified to compare services in various destinations. Moscow Radisson Collection Hotel is definitely one of the top one.

An ordinary five stars hotel

8.0

The hotel has a beautiful building and perfect location and you will enjoy those positive points, there are several restaurants un hotel and also some perfect ones near hotel that you dont need go anywhere else. Just rooms are ourdated and staffs are not friendly and helpfull

Horrendous Experience at Radisson Collection Moscow (Formerly Ukraine Hotel)

4.0

My recent stay at the Radisson Collection Moscow (formerly Ukraine Hotel) was nothing short of a nightmare. While there were a few positives, the overwhelming negatives overshadowed any semblance of enjoyment. The Good: Convenient location Decent breakfast spread The Bad: Lackluster customer service Outdated decor reminiscent of the Soviet era The Ugly: Bogus Fees and Charges: I was shocked to discover that the hotel charged me an exorbitant $500 to amend a booking that was just a few minutes past the 4 pm deadline. This predatory practice left a sour taste in my mouth. Unwarranted Charges: Despite my entitlement to upgrades due to my status, the hotel insisted on charging me for them. Aggressive Fee Collection: The hotel seemed more interested in charging late check-out fees than providing genuine hospitality. Negligence: To add insult to injury, housekeeping disposed of my eye medicine without a second thought, and the hotel offered no assistance in replacing it. The Ugliest: Points and Night Credits Scam: The most egregious offense was the hotel's blatant cheating regarding my points and night credits. I received only 20% of the points I was entitled to and a mere 50% of the stay night credits, all long after my stay. This deliberate manipulation left me feeling cheated and undervalued as a guest. In conclusion, Unless the hotel cleans up its act, I strongly advise against staying at this overrated establishment. The Radisson Collection Moscow sees its guests as nothing more than walking wallets, and their disregard for customer satisfaction is appalling.

Спасибо команде за классный завтрак и внимательное отношение

10.0

Service is 5 star ! Especially I would like to thank F&B team - Aleksei, Igor , Oleg . They made perfect job whenever i requested cake to make surprise for my friend 😄 quick service and such beautiful presentation 👍🏻 Спасибо приятному персоналу и оперативному подходу к желанию клиентов . Я в восторге 😍