Cascades Mountain Resort, an Ascend Collection Hotel♡

Hidden gem

10.0

Better than many VRBOs we have stayed in. It claims to be lacking in amenities but that is definitely not true. Full kitchen, two large bedrooms, nice livingroom. Loved staying here.

CLOSED

2.0

Closed by Fire Marshal 4/11/2025. The city closed the motel due to non functional smoke alarms and generally unsafe conditions. One look inside and decided to go elsewhere. The management claims they will start renovations soon, but they obviously have put nothing into it for a long time.

Guest review

2.0

Can’t even begin to say what a horrible experience this hotel was. Our room safety lock on door was broken - hallways were dimly lit, the staff was very unhelpful. When we tested the door lock they sent a janitor to “unlock” the door with a screwdriver. The pool was dirty, hot tub was not working, the ice machine looked like it had some sort of nasty leakage. The list goes on. We cancelled our reservation after being denied another room and left. They said Expedia would issue the refund. Expedia claimed the hotel was the only one who could approve the refund. The hotel lied and said there were “no issues” & that the booking was completed & successful. Outright lies. It took over 2 months to get a refund and we got it ONLY by filing a claim through our bank. Never, ever again with this hotel or chain!

Don't go

2.0

This place is horrible. I have always gone for my grandkids to swim. The beds are from 1970s. The floors are nasty. The kids running around were rude and unsurprised. It's a shame because it has so much potential. It used to be nice years ago. If the beds were comfortable I would at least tough it out. Our door didn't even have a lock.

Would be a rip off at $19.99 a night

2.0

This place is filthy, the restaurant is closed, pool was closed the rooms smell like mold and the place is falling apart. We checked out early but the hotel refuses to issue the refund they promised me for the two nights we didnt end up staying. Claiming it was a no cancellation reservation. I didnt cancel i had to leave early because your hotel is a bait and switch dump. You offered non of what your website offered but you want to hold me to a “no cancellation” policy. This place should be condemned.

Guest review

2.0

We arrived at the hotel to check in... there was nobody at the front desk...had to ring the bell several times before the lady came up...our room wasn't available that I reserved a month ago...the hotel was under remodeling and no pools or hot tub was open...this was very disappointing because it was my birthday...we had to cancel our reservation and find another hotel room.