Days Inn by Wyndham Hendersonville♡

An absolute complete miserable rip off of a a hotel which should be stripped of its franchise!

1.0

Bed was relatively comfortable. A/C worked well.

− Terrible hotel with terrible management. Days Inn should pull their franchise for this hotel. This place offers nothing, not even coffee. The rooms are not stocked with adequate towels, tissues etc. Even the refillable mounted shampoo bottle was empty. Most of the time nobody is at the front desk. The hotel is run through a doorbell camera a vast majority of the time. It is so obvious that this hotel is trying to be run at the ABSOLUTE cheapest margin possible, and they are failing. Management (who I believe was the owner) likes to blame the customer for all of their failures. The TV signal kept cutting in and out. She blamed a loose wire and had the only other person I saw working at the place move the cable. Then blamed us for setting paperwork on the counter in front of the satellite box. Of course it was not repaired, and it was clear that fighting with management was moot. It was just not worth arguing with them because clearly we were operating the TV incorrectly because TV's always shut off at random times while watching them incorrectly. When my friend went to take his first shower there was not enough wash cloths. He went to the front desk and delt with the doorbell camera. They told him where the master key was (are you kidding me? That there is security!) then had him go on a scavenger hunt of empty rooms for a washcloth. We had to regrettably stay for two days due to their cancellation policy. They not only did not clean the room, but did not even give us clean towels. At 4:30pm I went to the front desk only to have to talk to the manager through the doorbell camera who told me she was a few minutes away. We feel confident (but can't prove) that these rooms are probably not even cleaned between guests considering the lack of employees and lack of adequate room prep. Management excuse was there one and only maid was out sick. Yet we still paid full price.

Guest review

1.0

Nothing

− Terrible management. Safety concerns.

I’ll skip this place every time.

1.0

Close to the freeway

− It wasn’t listed that it was under construction. When I pulled up I seen it i understood it. BUT… at 7 someone was still cutting and drilling. But the worst part , all of the bedding had stains on it. Sheets , pillow cases, blankets. All had black marks all over them. One of the pillows cases had a cigarette burn on it . The comforters were uncomfortable and had holes in them as well. I never leave bad reviews. But I was legit grossed out. I wouldn’t be surprised if we got bed bugs or something.

It's better than the red roof or the econo lodge right in the same area.

5.0

Property is well lit.

− Rooms remind me of an old motel 6, empty, simple, and bare, rather than cozy.

Unpleasant

1.0

The location was decent

− Nothing about the stay was pleasant. I booked a king size non smoking room was told it wasn't available when I got there to check in. The hotel clerk was rude thevstaff was rude. Was charged a $50 fee after checking out when I called to asked about the charge they said it was for towels. I explained to them they were no towels in the room. and insisted on a refund for the bogus charge. They hung up on me. Tried calling back several times and continued to get hung up on. They are very unprofessional and the rooms are at best a 1 star.

Run like it’s the bubonic plague

2.0

Nothing, rude and uncaring, run by people who think that can do and say whatever they want and we are to like it.