★★★★★ SM 31 MZ 03 Lote 101-21 KM 332 Carretera Cancun - Tulum, Puerto Morelos, MX
8.6 guest rating· 769 reviews
Dreams Natura Resort & Spa - All Inclusive holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 8.6/10 across 769 reviews.
Luxurious Accommodation
Dreams Natura Resort & Spa - All Inclusive, nestled in Cancún, offers 5-star accommodation with air-conditioned rooms, free WiFi, and a range of amenities. The guest rooms feature modern comforts like flat-screen TVs and private bathrooms, ensuring a comfortable stay.
Exciting Facilities
Guests can enjoy a variety of facilities, including an outdoor swimming pool, fitness centre, and a terrace to unwind. The resort also offers a kids' club, perfect for families, and a business centre for those mixing work with leisure.
Unforgettable Experiences
With activities like snorkeling and easy access to popular attractions like Playa Petempich and La Isla Shopping Mall, Dreams Natura Resort & Spa promises a memorable stay for all guests. Book now for an unforgettable vacation experience!
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Sleeps 4 · 52 m² · 2× Double bed
Featuring 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 2 beds.
Sleeps 4 · 60 m² · Extra-large double bed (Super-king size)
This suite features a balcony, a tumble dryer, and tea/coffee-making facilities. It also features a living area, a marble bathroom with a shower and free toiletries, a private balcony with a hot tub and a partial ocean view, a sofa bed, and a mini-bar. This unit includes a package that offers: - Personalized check-in and checkout, a concierge service - access to the private Preferred Club Lounge - Access to the business center - Access to the Preferred Club Beach area - Exclusive Preferred Club pool - 25-minute chair massage
Sleeps 4 · 52 m² · Extra-large double bed (Super-king size)
The suite has modern design, a living area, a marble bathroom with a shower and free toiletries, a private balcony with hot tub and ocean view and a mini-bar. Small dogs can be accommodated. This unit includes a package that offers: - Personalized check-in and checkout, a concierge service - access to the private Preferred Club Lounge - Access to the business center - Access to the Preferred Club Beach area - Exclusive Preferred Club pool
Sleeps 4 · 52 m² · 2× Double bed
This suite features a balcony, a private entrance, and tile/marble flooring. Small dogs can be accommodated. This unit includes a package that offers: - Personalized check-in and checkout, a concierge service - access to the private Preferred Club Lounge - Access to the business center - Access to the Preferred Club Beach area - Exclusive Preferred Club pool - 25-minute chair massage
Sleeps 4 · 52 m² · King bed
<p><strong>1 King Bed</strong></p><p>560-sq-foot room with partial sea views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 40-inch Smart TV</p><p><b>Food & Drink</b> - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p>Non-Smoking</p>
Sleeps 4 · 52 m² · King bed
<p><strong>1 King Bed</strong></p><p>560-sq-foot room with sea views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 40-inch Smart TV</p><p><b>Food & Drink</b> - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p>Non-Smoking, pet friendly</p>
Sleeps 4 · 52 m² · King bed
<p><strong>1 King Bed</strong></p><p>560-sq-foot room with partial sea views </p><br/><p><b>Club/Executive Level</b> - Club Lounge access, light refreshments, and separate check-in location</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 40-inch Smart TV</p><p><b>Food & Drink</b> - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p>Non-Smoking</p>
Sleeps 3 · 52 m² · King bed
<p><strong>1 King Bed</strong></p><p>560-sq-foot room with garden views </p><br/><p><b>Club/Executive Level</b> - Club Lounge access, light refreshments, and separate check-in location</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 40-inch Smart TV</p><p><b>Food & Drink</b> - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p>Non-Smoking</p>
Sleeps 4 · 52 m² · King bed
<p><strong>1 King Bed</strong></p><p>560-sq-foot room with garden views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 40-inch Smart TV</p><p><b>Food & Drink</b> - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, slippers, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p>Non-Smoking</p>
Sleeps 4 · 52 m² · King bed
<p><strong>1 King Bed</strong></p><p>560-sq-foot room with sea views </p><br/><p><b>Club/Executive Level</b> - Club Lounge access, light refreshments, and separate check-in location</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 40-inch Smart TV</p><p><b>Food & Drink</b> - Espresso maker, free minibar items, 24-hour room service, and local meal delivery service</p><p><b>Sleep</b> - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p>Non-Smoking, pet friendly</p>
SM 31 MZ 03 Lote 101-21 KM 332 Carretera Cancun - Tulum, Puerto Morelos, MX
Buen lugar y cómodo
8.0La atención de Wendy en recepción excepcional y en general del personal. Las habitaciones limpias y el sabor de los alimentos muy bueno.
− Los muebles de la habitación viejos y dañados, se escuchaba mucho el ruido exterior en las habitaciones, hasta los pasos de las personas que pasaban, eso resulta más molesto si viajas con bebé. Los cocktails del bar muy malos. La playa ni hablar, repleta de sargazo
Good vacation
8.0The rooms were clean and spacious.
− Nice property
Something for Everyone
10.0We took our family of 17, four families ranging from age 69 to 3, for a vacation after a stressful number of years dealing with family health issues caring for 95 year old parents. The staff of Dreams was kind and welcoming at every offering. The food was fantastic! The buffet at World Cafe provided something for even our pickiest eaters. The adults agreed that the Oceana was their favorite meal, while the kiddos enjoyed ice cream and smoothies at Coco's Cafe. The variety of the pools provided a perfect match for the different age group interests, while their proximity layout allowed parents to observe the different groups from one central base. The Barefoot Grill was frequently utilized by all for food and drinks. The staff even served our 6 year old's, which made them feel very important. The rooms were so clean, and the tile floors, with the bathrooms just inside the entry door, allowed for a quick rinse-off of the young ones before they could contaminate the beds. The noise level in the hallways was acceptable. Our kids were possibly the loudest as they called to each other between rooms. There were lots of families. Our kids quickly found others their age that joined them in the lazy river and water slide. We loved the live music that happened almost every day. Oh, and the spa! The highlight for our 18 year old granddaughter. She orchestrated a 'spa day' for all of the women. Definitely her highlight of the trip. This was a good value for our large family. Everyone found something that captured their interest. We will definitely consider a return trip.
Lack of Operations
2.0The availability of the restaurants is very bad; reservations are needed before 4 p.m., and only two slots are open per hour. If you can't get a reservation, they send you to the buffet, which definitely needs a lot of variety and quality. I stayed 7 nights, and on 3 of them, I could book in à la carte restaurants. The service needs a lot of attention; it's noticeable that they need more staff to be able to serve the guests.
Fantastic resort
10.0Please ignore the negative reviews. We just got back from a six night stay and the resort was fantastic! Everything from the food, service, pools and cleanliness exceeded our expectations. I was checked in as a UVC member and had preferred club. I love having the preferred restaurant as well as the pool.Special thanks to Hector, Roger and Jesus in the preferred club pool who made the stay extra special always finding chairs and super thoughtful to my son. The entertainment was great lots of variety. I visited many hotels in Mexico area this has exceeded my expectations. The beach was the only downfall which we knew going into it but we did take a taxi one day Puerto Morales and we’re able to experience clear water only 20 minutes away! if you are a UVC member you can experience the hydrotherapy for 56 USD for 50 minutes it was well worth it and the was amazing. The waterpark, lazy river was really fun as well as the rock climbing. Nightly entertainment had a large variety from saxophone, violinist to liveband in the lobby to a specialty shows in the theater and even a Mexico soccer game night. Highly recommend this resort
Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories with extra charge.
· Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room.
· Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
When booking more than 3 rooms, different policies and additional supplements may apply.
Free private parking is possible on site (reservation is not needed).
Pets are allowed on request. Charges may be applicable.
WiFi is available in all areas and is free of charge.
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.