Hotel Zemeli♡

Excellent

10.0

I had clean and comfortable stay , staff was attentive and responsive , requests were handled promptly .Location was convenient , central residential area with most necessities on walking distance. 24/7 market , coffee shops and cafes around the corner.

Delightful

10.0

I had such a great stay at this hotel and I’m really happy I chose it! The location is perfect — everything is within walking distance, especially the Old City. You can easily reach most tourist spots in about 15–20 minutes, which made exploring so easy. The hotel itself felt very safe, clean, and welcoming. From the moment I arrived, the girls at the reception were super friendly and helpful. I especially want to thank Elena — she answered all my questions about sightseeing with a big smile and lots of patience every day. Thanks to her tips, I was able to plan my trip so much better and visit some amazing places. I really appreciated her kindness! My room was very clean and cozy. Housekeeping did a great job refreshing everything daily — fresh water, coffee, towels, you name it. I felt very comfortable, almost like I was at home. I stayed in a room facing the main street, which I personally liked because I enjoyed the view. Even though it was a busy road, I didn’t find the noise disturbing at all. If I had to mention anything, it would be that the room didn’t get much sunlight since it faced north, so it was a bit darker. But honestly, it wasn’t a big deal for me. Overall, I had a wonderful experience and would definitely stay here again. Thanks to the whole team for making my trip even more special!

Never forget this amazing stay

10.0

This is not a normal hotel! This is the best ever in their level. You feel that you are in your own home! If you wanna feel safe and relax choose it without thinking! Thanks to Mis. Elena , she makes my stay very safe and memorable. A very clean hotel, safe and amazing ambiance, what you need they try to make! What you ask they help you. Location was amazing

A warm and Welcoming Experience

10.0

The hotel was so clean and comfortable. You can reach Rustaveli Avenue in 3-4 minutes. Breakfast was super fresh and has variety. The only issue was a slight bad smell in the bathroom, but we didn’t mind because everyone at the hotel was so kind and helpful in every way. Sofia, a very sweet receptionist, helped us a lot with everything. She was so friendly and sincere! She planned every detail so we could reach the tourist attractions and even made reservations for us when we faced language barriers, calling the places herself. When we wanted to leave our luggage after checkout to explore the city a bit more, she also kindly assisted us. We are so grateful to her. There was another female receptionist on our first day who was also very helpful. Thank you so much for making our stay so comfortable. I wish for good people to always be surrounded by good things!

Satisfied with the choice

10.0

It has been a pleasure staying at this hotel, the entire team has been wonderful to us. Breakfast was a success when booking it, there was a great variety of food and different choices for all tastes. Having rented a car and having the possibility of parking in the city has made the stay and visits much easier. The cleanliness of the room and the service were also very good, having water when you returned was nice to spend the night. very happy to have chosen this hotel.

NEVER AGAIN

4.0

NOT AGAIN. Touted as three star I would not like to give it even one Star. Location wise it is OK. But traffic does not permit cars to cross and one has to drive a long way to reverse direction. A very small 24 rooms hotel with pea-sized reception area where not more than four people can sit. Rooms are very small, and so-called balconies are almost non-existent. It's tough to move about in the room, and no wonder it has only one chair to offer. Even glasses are not provided. Just two cups and one day's tea and sugar. No milk. Having said that, I appreciate the reception staff, who are cooperative and did provide milk when asked for it The bathroom is tiny, and there is hardly any place to keep your toiletries The safe provided in the room, did not open and despite some help , it did not work . The staff showed helplessness. I feel that the management does not care about getting it operational again. TV shows had only one language, Georgian. The dining area where breakfast is served is very small and congested. The menu is very restricted and almost the same every day. Preparation is mediocre. On the second day of our stay , the lift stalled. We had to go by steps to the fourth floor where our room was.... terrible for oldies like us. It was repaired by the evening, thankfully. The worst was to come... next day, the lift was out of order again. We trudged by the staircase, only to find that door lock was dysfunctional. I went down. The receptionist gave me another card key but fearing the worst, I requested us to accompany us. The lock could not be opened. We were shifted to another room to rest while they tried to open the room. It was opened after two hours but now the door could not be locked. So we packed and shifted to the room where we were resting. This ordeal, in our 30 years of traveling is unique. No one from the management bothered to apologize what to talk of refunding charges at least for one day. I sincerely request fellow travelers to avoid this hotel and never take higher floors if there is only one lift.