Grand Four Bedroom Apartment
Sleeps 10 · 144 m² · Double bed, Double bed, Double bed, Double bed, Sofa bed
- Desk
- Private bathroom
- Kitchenette
- Kitchen
- Coffee/tea maker
Urban Chic - Exeter Street
★★★★ Exeter Street, London, GB
8.5 guest rating· 52 reviews
About this hotel
Luxurious Accommodation : Urban Chic - Exeter offers upscale accommodation just steps away from Savoy Theatre and Lyceum Theatre in London. The air-conditioned units feature modern amenities such as a flat-screen TV, well-equipped kitchen, and a private bathroom with complimentary toiletries.
Convenient Location : Situated near Theatre Royal Drury Lane, Covent Garden, and Royal Opera House, our hotel provides easy access to popular attractions in the heart of London. The proximity to London City Airport makes traveling to and from the hotel a breeze.
Home-like Comfort : With a cozy seating area, living room, and dining space, guests can relax and unwind in a home-like environment during their stay at Urban Chic - Exeter. Book now for an unforgettable experience in London!
Rooms & rates
Deluxe Four Bedroom Apartment
Sleeps 10 · 145 m² · 4× Queen Bed, Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Separate bathtub and shower
- Deep soaking bathtub
Exclusive Two Bedroom Apartment
Sleeps 6 · 120 m² · Double bed, Double bed, Sofa bed
- Desk
- Private bathroom
- Kitchenette
- Kitchen
- Coffee/tea maker
Amenities
- Free WiFi
- Barber/beauty shop
- Business center
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Express check-in/check-out
- Fire extinguishers
- First aid kit available
Show all 31 amenities
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Key access
- Laundry washed per local authority guidelines
- Minimarket on site
- Private check-in/check-out
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
Location
Exeter Street, London, GB
What guests say8.552 reviews
+ Spacious+ Convenient location− Poor communication− Maintenance issues
Cleanliness7.6
Service8.6
Location10.0
Room Quality8.1
Amenities8.1
Value for Money7.1
Fabulous location, spacious and reasonably priced
9.0Amazing location - you could see the Savoy from my room. We were always popping out to Covent Garden, to get coffees, pastries... The flat was clean, as was the linen provided. The hosts made it clear that they were available to help with anything that was not to our satisfaction. We only booked on the day that we were arriving (as another flat had let us down). This was not a problem for the hosts and everything was ready by check-in. The rooms were large with plenty of wardrobe space. It really is a great based for a London trip. I would definitely stay again.
− There are some areas of the flat that were a little 'tired' and maybe do need some work. However, we felt that this was reflected in the reasonable price that we paid (in comparison to other properties that we looked at).
AVOID!!! THIS IS OLD APARTMENT WITH EVERYTHING FALLING APART, UNLESS YOUR ONLY CONCERN IS LOCATION
2.0The location of the apartment is the only positive about this apartment. It is close to everything central and a walking distance to all the sights, but that is if you value only location above the quality of the apartment.
− Apart from the Location of this apartment, everything else is absolutely terrible. Dirty floors under beds and drawers (superficial cleaning), almost nothing was functional, the apartment is marketed as a luxury apartment, but it is old, floorboards falling apart, washing machines and dishwasher not working. After reporting this, all the did was apologise, then send someone to look busy like he was trying to repair and said it could not be repaired. They were clearly aware these equipments were not functioning. We are a large family with children and couldn't do laundry and use dishwasher. You can picture what that is like. Then the host are absolutely terrible with communication or instructions. We arrived and a cleaner gave us the key. Prior to check out the only instruction was to shut the door behind us and leave at 10am. I left the key in the mail box before leaving as there was no instruction on what to do with it. The host sent a barrage of messages and calls, insisting that if the key cannot be found they would charge me for the lost key. absolutely ridiculous people. they were not the least bit concerned about the service or that our stay was terrible.
Great location & big space
6.0Location was excellent
− Needs a good deep clean & a bit of TLC
Premium price for a basic stay
3.0Location was good
− Last minute booking arriving after 8pm. Hadn’t received number to open key lockbox. One bedroom had a sheet on the bed with a blood stain. Apartment was cold and there weren’t any spare blankets or duvets.
Good to know
Please note, there is no reception desk at the property and therefore a member of staff will meet guests at the property to hand over the keys and check guests in to the apartment.
Guests will be required to send a copy of their photo ID prior to their arrival.
Please note that this property operates a strict no smoking policy. A penalty fee will be charged to guests who smoke in the property.
Please note, there is no elevator and all flats are accessible via stairs only.
Please inform the property in advance if a baby cot is required.