Conrad Singapore Marina Bay♡

Great location and comfortable stay in Singapore

10.0

I had a one night stay at the Conrad Marina Bay. This was my first time in Singapore and the Conrad was a great location to check out the city for a 24 hour layover. Easy to get around with rideshare. The place was bustling with activity for a weekend, but that didn't stop the staff from getting to know me. Thevan, working the lobby, deserves particular praise for his friendliness and efficiency. Breakfast was at the Pool Lounge. Food was fresh and delicious. The afternoon tea spread in the Executive Lounge had a nice assortment of sweet and savory dishes as well. I found the room to be very clean on arrival as well as the general grounds. The room was also spacious and made for a comfortable overnight stay. I'd definitely stay here again. I hope Thevan is still working when I do!

Location great and staff bery accomodating with good access to all transport and shops

8.0

Location Calm and great staff

− All good

An experience that might never happen again.

10.0

The service was top-notch and first-class in every respect.

− nothing

Great hospitality and comfortable stay

10.0

My friend and I had a great stay at the Conrad Marina Bay. Our room was nicely appointed and the entire hotel staff was generally very good. Benjamin in the executive lounge was exceptionally attentive, courteous, and helpful. Everyone there was great, but he really stood out. We also appreciated the lounge's excellent refreshments for Diamond guests and the generous opening hours. Also want to call out a few others - Jason at the front desk was able to combine my friend's reservation and mine so we wouldn't have to change rooms mid-stay.  Also, Fasle and Thevan from the concierge team were wonderful and helpful. A couple of minor notes for improvement - as much as we liked the executive lounge space, it was also often very cold there - we had to consciously bundle up before going. The elevators were also quite slow during peak periods, and we tried two of the hotel restaurants but found the dining experience lacking, unfortunately. Aesthetically pleasing, but the food was below average. Overall, the great service, the convenient location (right next to Suntec Mall and Millennia Walk) and the comfortable room makes this place worthwhile and would definitely return to on a future visit.

Front Desk Going Above Beyond

10.0

I would like to express my heartfelt appreciation to Hwee Wen at the front desk for her exceptional kindness and hospitality, during my grabfood delivery to the hotel guest staying at the hotel. When I needed to charge my power bank, Hwee Wen was more than willing to help. Thanks to her thoughtful assistance, I had enough battery to last until I reached home. It may have seemed like a small gesture, but it made a big difference to me and turned what could have been a stressful situation into a much more positive experience. Hwee Wen's warmth, helpfulness, and genuine care truly reflect outstanding customer service. She went above and beyond to help without hesitation, and her kindness really made my day. Please extend my sincere thanks and recognition to her—she is a wonderful representative of your hotel, and I hope she receives the appreciation she deserves.

Great Location for Touring Singapore

10.0

Great hotel location right next to Suntek and Millenia walk shopping areas. Plenty of restaurants nearby. The hotel is a block from the MRT Promenade Station exit B (both the blue line and the yellow circle line). Hotel staff are super friendly and the lifts are fairly quick!