Kensington Olympia

Very poor

4.0

Made to wait an hour before somebody met me to check-in. Large laundry bags left on landing areas. Tv didn’t work. Lack of kitchen facilities, no frying pan, tea towels or bin liners. Large group of foreign males in rooms making noise late at night and early in the morning. No housekeeping for a 3 night stay. No information on any Wi-Fi. Accommodation in a poor state internally.

Guest review

4.0

Bonsoir, Je tiens par cette présente manifester de notre mécontentement pour l'état du logement à notre arrivée et qui n'est pas à la hauteur du prix dont nous avons deboursée : Un mécontentement basé avec photos à l'appui et portant sur les points ci-dessous : - logement en rez-de-jardin très peu éclairé et non annoncé dans l'annonce - une dalle de sol dans le Hall non stable et dont le risque de chute est présente - poussière présente dans le logement - présence de rouille (au droit des fenêtre, sol de la sde et radiateurs) - forte odeur (nauséabonde) dans la salle de bain - présence d'humidité dans la salle d'eau - salissure au droit du siphon sous le lavabo (sde) - tringles tordus et élément absent - divan dans le salon très abîmé (base et structure sous l'assise) - tâches sur assises du divan - toile d'araignée sous le meuble de cuisine - tâches sur les murs et plafond - fissure au plafond du séjour - détecteur de fumée absent dans le séjour - présence de scotch sur le détecteur dans le couloir - chauffage non fonctionnel - matelas double très inconfortables (ressentit des ressorts) - lave linge présentant une forte dégradation (rayures en partie basse) - absence de 2 détecteurs de fumée (chambre et salon) Tant d'éléments qui font du logement très peu recommandable. Nous souhaitons non seulement par cette présente, manifester de notre énorme mécontentement. Nous attendons de votre part un geste commercial significatif en compensation de cette expérience qui débute

Fair to middling

4.0

For the price I suppose it wasn’t bad - and there was availability at short notice. It felt safe and was in a good location however, and reading the other reviews I can confirm the property is dated and some of the handiwork in the bathroom does leave a lot to be desired. The basement room I had was accessed via a storeroom, the rooms were quite dark but clean. The location is quiet and you feel safe. The shower room was small and there was no way to regulate the shower temperature- it was stuck on hot which was not comfortable. The kitchen was clean and functional. The living room was a good size and once I did an autotune on the TV I was able to get the usual channels. The gentleman who let me in (check that as my email went to junk) was extremely polite and friendly and arrived quickly.

Guest review

8.0

All the facilities and amenities in the apartment are absolutely perfect for a family with children to stay. Full kitchen facilities - microwave, oven and washing machine. Iron / ironing board & hair drier are all there. One thing that could have been useful was a tea towel! Other than that all clean & good shower room - though we struggled with adjustment of water temperature... Location is good, grocery shop is at a doorstep is very handy and a cafe

Guest review

4.0

The property was clean and fit our needs with two bedrooms and a couch bed. We enjoyed having a kitchen, washing machine and transport nearby the apartment. However, there were several major issues that could use fixing. It took us an hour and a half past check in time to get into the apartment, leaving us on the narrow sidewalk with luggage, waiting for a member of staff off the premise to come to let us in because the key to the front door was not where it was supposed to be. The door to the apartment itself needs to be replaced as each time we attempted to lock or unlock the door, it took us 5 minutes of trying to do so. The shower had two temperatures, ice cold or scalding hot. The shower also drained extremeley slowely, causing overflows onto the bathroom floor. We discovered that the shower had also been cracked on the floor and water was leaking out onto the floor from underneath the shower itself. I like to end reviews with a positive note, so I will say that this property is the most quiet property that i have stayed at in london, you could hear a pin drop in the evening.

Guest review

4.0

My family of 5 were absolutely disappointed and cheated with this booking. While there may have been apartments on the upper floors that could have looked like the pictures.