Quality Suites Burleson - Ft Worth♡

The hotel was clean and the staff was great

8.0

Location to the facility we had to attend

− The bed was not comfortable

Guest review

1.0

Absolutely nothing

− I didn’t like EVERYTHING, worst hotel ever. I have never met such a dirty hotel, loud people everywhere, upstairs will never let you sleep, highway noice, cleaning lady’s don’t clean anything. Its the WORST hotel ever! Don’t EVER stay here.

Horrible

1.0

I didn't stay long. After checking in and going to the room. The room smelled of mold and wet. There was a giant fan in there I'm assuming to try and dry up the water damage but it wasn't ready at all. We asked the receptionist for another room which she replied they didn't have one available and offer no suitable option. I then told her I was checking out at went across the way to the best western were I had to pay for another room.

− All explained above

Absolutely terrible

1.0

The pool

− Our tub would not drain , the guy said he would come look at it and never came, the sofa bed was broken and the mattress was so nasty and stained up you couldn’t sleep on it I would t even let my dog sleep on it, we told the guy he came and looked at it and said he had no more rooms available that we would just have to sleep on it, so my daughter had to go stay at family’s house cause she could not sleep on a broken bed she would of fell through it. We also went down to ask for extra towels and the guy my daughter two cleaning rags that you dust with and told her he was to busy to give her towels she would have to wait till the morning… I went down the second morning and talked to the lady working and told her everything and she apologized and gave us a different room cause we were going to leave and stay somewhere else.. we get in the second room and the tv doest work at all and the shower kept loosing pressure.. it was the worst experience ever and will never stay again