Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Sleeps 4 · King bed, Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Accessible bathtub
- Coffee/tea maker
Comfort Suites Knoxville Airport
★★ 140 Cusick Rd, Alcoa, Tennessee, 37701, Alcoa, US
7.8 guest rating· 147 reviews
About this hotel
Recreation Opportunities : Take advantage of the indoor pool and fitness center.
Complimentary Amenities : Enjoy free Wi-Fi, self-serve breakfast, wired internet access, and a roundtrip airport shuttle.
Convenience and Comfort : Your stay includes LCD TVs, refrigerator, microwave, and complimentary newspapers.
Located in Alcoa, Comfort Suites Airport in Alcoa, TN is within a 10-minute drive of Palace Theater and Capitol Theatre. Book now for a delightful stay with us!
Rooms & rates
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Sleeps 4 · King bed, Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Accessible bathtub
- Coffee/tea maker
Suite, 1 King Bed with Sofa bed, Non Smoking
Sleeps 4 · 32 m² · King bed, Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Accessible bathtub
- Lowered peephole/view port in door
Suite, Multiple Beds, Non Smoking
Sleeps 6 · 32 m² · 2× Queen Bed, Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Accessible bathtub
- Coffee/tea maker
Amenities
- Free WiFi
- Pool hoist on site
- Pool sun loungers
- Wheelchair-accessible pool
- Free newspapers in lobby
- Fitness facilities
- Wheelchair-accessible fitness center
- Free self parking
- Long-term parking (surcharge)
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Free breakfast
- 24-hour front desk
- Safe-deposit box at front desk
Show all 27 amenities
- Assistive listening devices available
- Banquet hall
- Braille or raised signage
- Elevator
- Free airport transportation
- Free wired internet
- Handrails in hallways
- Handrails in stairways
- Luggage storage
- Stair-free path to entrance
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible
Location
140 Cusick Rd, Alcoa, Tennessee, 37701, Alcoa, US
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say7.8147 reviews
+ Friendly staff+ Good location− Cleanliness issues− Poor room condition− Closed amenities
Cleanliness7.1
Service10.0
Location10.0
Room Quality6.1
Amenities6.1
Value for Money10.0
Guest review
2.0New management just took over a week or two ago and this place needs it. The carpets on the third floor look like somebody left a mud trail down the middle and dropped the rest of the mud in front of the elevator. The second floor isn't much better. I wasn't able to turn off the shower in the morning in the first room I was in, but they were kind enough to move me to a new room. The people at the front counter are wearing hoodies and skull caps and barely can be understood. The carpets behind the counter look like the result of a flood. Not sure how long ago it was, but it looks like it's been there a while. The breakfast is bare minimum and I mean less than you would find over at a Holiday inn Express or La Quinta next door, etc. I put the oatmeal out they were too lazy to do it themselves. There were problems on the elevators, the washer and dryer were out of service in the laundry facilities - even though I was told they were okay when I called ahead for my 2 week stay. The little guest trays that hold small soap and shampoo samples in the bathrooms were absolutely filthy - and they never got cleaned while I was here. They changed their service policies in the middle of my stay where they were not servicing the room on a daily basis. You have to call for a daily turnover. Nobody let us know. The next several days, service was requested, but they never cleaned the room or changed the towels. Talked to management but nothing got done.
Guest review
8.0Our one night stay was good. Its an older hotel but our room was large and comfortable.
Guest review
6.0The room was nice but with dirty floors. All of the employees we interacted with spoke English as a second language and were difficult to communicate with. They often made jokes and laughed at guest in their native language.
The hotel is old and it shows in in the bathroom
10.0The bathroom needed some repairs and the room had a funky smell
Guest review
8.0Good Value
Guest review
10.0Family friendly staff was really nice the whole area was clean
Good to know
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
›Pets
Pets not allowed
›Sustainability Certifications
Property confirms they are implementing guest safety measures
›Pets
Service animals are exempt from fees/restrictions
›General
Individually-wrapped food options are available for breakfast
›Children and extra beds
No rollaway/extra beds available
›Check-in & Check-out
Contactless check-out is available
›General
Guests are provided with free hand sanitizer
›General
Staff temperature checks are conducted regularly
›General
Cashless transactions are available
›Guest type
Essential workers only - NO
›General
Individually-wrapped food options are available
›General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
›General
Staff wears personal protective equipment
›General
Property is cleaned with disinfectant
›General
Social distancing measures are in place
›Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
›General
Property follows sanitization practices of Ecolab (3rd party expert - Global)
›General
Professional property host/manager
›General
Property follows sanitization practices of SafeStay (AHLA - USA)
›Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
›General
Shield between guests and staff in main contact areas
›Pets
Service animals are allowed
›General
Masks are compulsory at the property