Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)
Sleeps 5 · 2× Double bed
- Desk
- Bathrobe
- Private bathroom
- Lowered electrical outlets in bathroom
- Bathtub grab bar
Sheraton Quito Hotel
★★★★ Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha, Quito, EC
9 guest rating· 120 reviews
About this hotel
Experience the elegance and comfort of Sheraton Quito Hotel, perfectly located in the heart of Quito.
Rejuvenating Amenities
Unwind in our state-of-the-art health club, indulge in the hot tub, or relax in the sauna, ensuring a refreshing escape after a busy day.
Culinary Delights
Savor exquisite local and international dishes at Restaurante Cook's, or opt for the convenience of our 24-hour room service and delightful café snacks, complemented by a well-stocked bar/lounge.
Versatile Event Spaces
Host your next event in our expansive conference center, featuring 3229 square feet of flexible meeting space, while benefiting from complimentary Wi-Fi and business amenities to enhance your experience.
Don't miss out on this exceptional stay in Quito; book your room today!
Rooms & rates
Room, 1 King Bed
Sleeps 3 · King bed
- Desk
- Bathrobe
- Private bathroom
- Lowered electrical outlets in bathroom
- Bathtub grab bar
Superior Room, 1 King Bed (High Floor)
Sleeps 3 · King bed
- Desk
- Bathrobe
- Private bathroom
- Lowered electrical outlets in bathroom
- Bathtub grab bar
Room, 2 Double Beds
Sleeps 5 · 2× Double bed
- Desk
- Bathrobe
- Private bathroom
- Lowered electrical outlets in bathroom
- Bathtub grab bar
Superior Room, 2 Double Beds (High Floor)
Sleeps 5 · 2× Double bed
- Desk
- Bathrobe
- Private bathroom
- Lowered electrical outlets in bathroom
- Bathtub grab bar
Club Suite, 1 Bedroom
Sleeps 4 · King bed, Sofa bed
- Desk
- Bathrobe
- Private bathroom
- Lowered electrical outlets in bathroom
- Bathtub grab bar
Club Room, 2 Double Beds
Sleeps 2 · 32 m²
Classic Double Room, 2 Double Beds
Sleeps 2 · 32 m²
Executive Suite, 1 Bedroom
Sleeps 2 · 48 m²
Club Room, 1 King Bed
Sleeps 2 · 32 m²
Amenities
- Free WiFi
- Wheelchair-accessible pool
- Conference space
- Parking (limited spaces)
- Wheelchair-accessible spa
- Sauna
- 24-hour fitness facilities
- Wheelchair-accessible fitness center
- Free self parking
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Breakfast available (surcharge)
- Vegetarian breakfast available
- Wheelchair-accessible on-site restaurant
Show all 61 amenities
- Snack bar/deli
- 24-hour front desk
- Safe-deposit box at front desk
- Accessible airport shuttle
- No accessible airport shuttle
- Accessible shuttle
- Airport transportation - pickup (surcharge)
- Area shuttle (surcharge)
- At least 80% of all lighting comes from LEDs
- Biodegradable/compostable stirrers
- Change of bed sheets (on request)
- Comprehensive food waste policy
- Comprehensive recycling policy
- Computer station
- Concierge service
- Conference center
- Elevator
- Express check-in/check-out
- Express check-out
- Free wired internet
- Garden
- Health club
- Hiking/biking trails nearby
- Housekeeping on request
- LED light bulbs
- Luggage storage
- Meeting rooms
- Multilingual staff
- No accessible shuttle
- No single-use plastic stirrers
- Porter/bellhop
- Reception hall
- Recycling
- Rooftop garden
- Smoke-free property
- Stair-free path to entrance
- Steam room
- Television in common areas
- Terrace
- Tours/ticket assistance
- Vegan menu options available
- Vegetarian menu options available
- Visual alarms in hallways
- Water dispenser
- Water-efficient showers only
- Wedding services
- Wheelchair accessible
Location
Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha, Quito, EC
- Check-in
- from 03:00 PM to anytime
- Check-out
- until 12:00 PM
What guests say9120 reviews
+ Clean and comfortable rooms+ Friendly and helpful staff+ Great location near shopping− Quality of food could improve− Limited meal selection due to tour constraints
Cleanliness9.3
Service9.8
Location9.3
Room Quality9.3
Amenities8.8
Value for Money9.3
Frustrating lack of communication before during and after my stay.
2.0It was clean. That is the best thing I can say. I stayed here because it was part of a tour we had booked through Road Scholar. Added two nights before our trip to see more of Quito. This turned me off Sheraton and the entire Bonvoy system. This hotel will not appear on the Bonvoy app and Bonvoy told me they know this and they don't seem to care. Communication with this hotel is impossible. I tried to get in touch with them before I got there and nothing worked. Food was not very good and they were unresponsive to questions while I was there. They checked me out after the first two nights and I could not get into my room. I never got a receipt and (once again) nothing worked to contact them. They even sent me a survey, which I responded to by asking for a receipt. Nothing. It's like the place does not exist. I therefore will never get credit for the points I should have earned. Considering cancelling my Bonvoy card and just staying away from the entire Marriot / Sheraton / Bonvoy system entirely. Frustrating.
Road Scholar visit
8.0The rooms were very good, clean and comfortable. I was not happy with the meals. I was with Road Scholar so we had limited selection for meals. he first night I had the fish and it was over cooked and dry. I find this often and usually ask for it to be medium. The second night I had the filet and it was very tough. i had asked for it medium rare and it was well done. I realize that would probably have been different if It was not part of a mass serving.
Great start to a holiday in Ecuador
10.0Stayed as part of an organised tour. It was about an hour from the airport and is situated very close to a luxury shopping centre and about 6 stops on the train to the old town. Rooms are spacious and welcoming, staff are extremely friendly and helpful, breakfast could fill you up for the day and the in house restaurant pretty good too. The bed was comfortable and if it weren't for the altitude headache acclimatisation, I'd have slept very well. The shower is luxurious with plenty of toiletries and thick towels provided. Coffee in the rooms is not great, but you can always go down to the bar and buy one, though it's not cheap. Two bottles of water are provided in the room.
Guest review
10.0Would be nice to have a refrigerator or at least access to an ice bucket and ice.
Guest review
10.0This is my second stay at this hotel, and I am extremely satisfied with their service, the facilities, and the central location. Will definitely return here if visiting Quito again.
Guest review
10.0Nice rooms.
Good to know
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
›Pets
Service animals not allowed
›Pets
Pets allowed
›Guest type
LGBTQ friendly
›General
Professional property host/manager
›Pets
Pets allowed (no fees)
›Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)