Room, Accessible
Sleeps 2 · 23 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Private bathroom
- Coffee/tea maker
Hilton Garden Inn Cleveland/Twinsburg
★★★ 8971 Wilcox Drive (I-480 @SR82), Twinsburg, US
8.8 guest rating· 263 reviews
About this hotel
Convenient Location
Located in Twinsburg, Ohio, a short drive from downtown Cleveland, the Hilton Garden Inn offers easy access to local attractions and spacious guestrooms with free Wi-Fi.
In-Room Amenities
Enjoy a freshly brewed cup of coffee from in-room coffeemakers, along with the convenience of microwaves and mini-refrigerators. Need a snack? Visit the 24-hour convenience store on-site.
Explore Nearby Attractions
With proximity to major freeways, guests can effortlessly visit Geauga Wildwater Kingdom and ThornCreek Winery. Make the most of your stay at the Twinsburg/Cleveland Hilton Garden Inn.
Book your stay now and experience comfort and convenience at our hotel!
Rooms & rates
Two Double Beds, Non-Smoking
Sleeps 5 · 23 m² · 2× Double bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Private bathroom
- Coffee/tea maker
One King Bed, Accessible
Sleeps 2 · 23 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Private bathroom
- Coffee/tea maker
Room, 2 Queen Beds (Drinks & Snacks)
Sleeps 5 · 23 m² · 2× Queen Bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Private bathroom
- Coffee/tea maker
One Bedroom Suite, One King Bed, Non-Smoking
Sleeps 3 · 32 m² · King bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Private bathroom
- Coffee/tea maker
King Room
Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Coffee/tea maker
- TV
- Telephone
Queen Room with Two Queen Beds
Sleeps 4 · 23 m² · 2× Queen bed
- Desk
- Air conditioning
- Coffee/tea maker
- TV
- Telephone
One-Bedroom King Suite with Sofa Bed
Sleeps 3 · 32 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Coffee/tea maker
- TV
- Telephone
King Room with Accessible Tub - Mobility Access
Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Coffee/tea maker
- Shower
- TV
King Room with Whirlpool
Sleeps 2 · 23 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Coffee/tea maker
- TV
- Telephone
Amenities
- WiFi available
- Heated pool
- Indoor pool
- Swimming pool
- Fitness facilities
- Free Parking
- Accessible parking
- Bar
- Snack bar
- Air conditioning
- Pets allowed
- 24-hour front desk
- Room service
- Non-smoking rooms
Show all 56 amenities
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Allergy-free room
- ATM/cash machine on site
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Heating
- Invoice provided
- Key access
- Key card access
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Minimarket on site
- Outdoor furniture
- Picnic area
- Safety deposit box
- Sanitized tableware & silverware
- Shallow end
- Shared lounge/TV area
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Wheelchair accessible
- Wine/champagne
Location
8971 Wilcox Drive (I-480 @SR82), Twinsburg, US
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.8263 reviews
+ Friendly staff+ Clean room+ Good location+ Comfortable bed− Food not served warm− No hot tub− Empty amenities
Cleanliness8.6
Service9.6
Location9.6
Room Quality9.1
Amenities7.6
Value for Money9.1
Not ready for prime time
4.0Things were fine until the second night of our two night stay. At around midnight, we used the toilet, which clogged and overflowed, leaving an inch of water on the bathroom floor. When we called, the desk clerk said she was the only person there and could give us towels and a plunger to use to clean up. I went downstairs to find four towels on the desk. I asked about changing rooms and the clerk agreed. But she couldn't figure how to move us (she said she was new on the job). She then called someone who walked her through the process. She gave me a new room key (no offer of a cart to move our stuff) and we moved. The day after we left we received an emailed invoice which not only charged us for both rooms but charged more for the second (it was room with two queen beds rather than our original king bed room). I called the hotel and the person who answered said she couldn't do anything about the charges. I then left a message for the hotel general manager. The next day we received an email from the hotel assistant general manager with a perfunctory apology and a revised invoice dropping the charge for the second room. I've never heard back from the general manager. We stay at a lot of Hiltons (my wife is a Diamond member in their program). This was by far our worst experience with one of their properties. Not up to usual standards and I'd stay elsewhere.
Guest review
8.0Clean
− Breakfast was not included
Guest review
7.0− We had ants in our room
The stay was very nice! The room was cozy and clean! The amenities were right!
10.0I love Twinsburg!
− The outside patio furniture was old, dirty, and filthy
Guest review
7.0The property was very nice
− It’s not that I didn’t like it. Through no fault of their own, we didn’t have hot water. I was offered a free breakfast but I had already paid for breakfast so I thought I should receive compensation for that. Instead, I received extra points. I don’t want points. I want compensation.
Good to know
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Parking
Free public parking is possible on site (reservation is not needed).
›Internet
Wired internet is available in all areas and charges are applicable.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are allowed. Charges may be applicable.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.