Banff Caribou Lodge and Spa
★★★ 521 Banff Avenue, Banff, CA
8 guest rating· 2421 reviews
About this hotel
Luxurious Spa Experience
Indulge in relaxation at Red Earth Spa with hydrotherapy treatments and full access to hot pools and steam rooms.
Gourmet Dining at The Keg
Savor delicious steaks and cocktails at The Keg Steakhouse and Bar conveniently located on-site.
Convenient City-Centre Location
Explore Banff's vibrant center just a short walk away, with complimentary transit passes for further adventures.
Book now for a rejuvenating stay at Banff Caribou Lodge and Spa, where comfort and luxury meet in the heart of the mountains.
Amenities
- WiFi available
- Heated pool
- Indoor pool
- Swimming pool
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness center
- Fitness facilities
- Free Parking
- Accessible parking
- Parking garage
- Private parking
- Restaurant
Show all 66 amenities
- Bar
- Pets allowed
- Pet basket
- Pet bowls
- Golf course
- Ski pass vendor
- Ski storage
- Skiing
- 24-hour front desk
- Tour desk
- Business center
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Allergy-free room
- Beauty Services
- Canoeing
- Car hire
- Cashless payment available
- Children's playground
- Concierge service
- Cycling
- Daily housekeeping
- Dry cleaning
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- Guest rooms disinfected between stays
- Heating
- Higher level toilet
- Hiking
- Hot tub/Jacuzzi
- Key card access
- Laundry
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Public transport tickets
- Safety deposit box
- Sanitized tableware & silverware
- Smoke alarms
- Toilet with grab rails
- Vending machine - drinks
- Vending machine - snacks
- Wheelchair accessible
- Yoga classes
Location
521 Banff Avenue, Banff, CA
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say82421 reviews
Shop around
4.0Rooms are dark, dated and a bit worse for wear. Rotten wooden skirting in the bathroom and plastic peeling off the faux leather chairs in the rooms. Stayed in a double queen room and only 1 bedside table. Breakfast was a let down. Paid extra for maple syrup with the pancakes and it was tasteless and not worth the money. Expensive rooms and food for what you get - there are probably better value hotels in town. Wouldn’t recommend.
Ok for a late booking in busy season
7.0Nice rustic vibe, great parking, good location. Bus pass a nice touch.
− Technology needs updating. Old TV, no casting and unable to connect devices. WiFi spotty and crashes. TV remote was also very dirty. King room very dark. Tiny window with minimal natural light.
Guest review
9.0Beautiful lodge with lovely onsite restaurants
− No air conditioning in the room. We visited in July and it was hot
Enjoyable
8.0Location, dog friendly, keg next to it!
− Bottom of shower curtain wasn’t clean
Good to know
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Groups:
Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit.
A group cancellation policy of 30 days prior arrival will be applicable.
Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited.
›Parking
Free private parking is possible on site (reservation is not needed).
›Pets
Pets are allowed on request. Charges may be applicable.
›Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in the hotel rooms and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 16 years old stay for free when using an existing bed.
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