Falmouth Self Catering Lodges♡

Perfect location close to beaches and town centre

10.0

Perfect location close next to two lovely beaches and close to town. Amazing views. Great kitchen with everything we needed and very clean. We have already booked to come again next year.

Lovely. Despite the few niggles. Location was fantastic

8.0

Fantastic location. Lovely apartment

− Disappointing that there was no welcome pack/ dishwasher tablets etc, considering the price for a weekend. We had a problem with one of the toilets, lots of phone calls before someone finally bothered to get back to us

Excellent location, apartments (not lodges) in need of renovation

4.0

On a positive note the location is great - 10 minute walk to Events Square in town and 10 mins down the promenade to Gylly Beach so from that point of view they cannot be criticised, the bed we had was comfortable and the apartment was spotlessly clean.

− I don’t like writing poor reviews but for the sake of other people’s holidays I feel that on this occasion I should. We stayed at these “lodges” (they are not lodges, they are apartments) for 4 nights in June this year and we had myriad problems - some of which were temporarily fixed during our stay, some weren’t and due to the terrible terrible internet provision some couldn’t be reported until we returned home. I won’t go into detail as I don't want to bore people but suffice to say that they are in need of renovation and better management. Simple items like surface spray, tea towels, washing up sponges, dust pan, sufficient glassware were just not provided - we had washing up liquid and kitchen roll but that was it. There were a few items that were broken in the apartment too such as the window locks, toilet seats and kitchen sink. The outdoor furniture wasn’t in a great state either and there were only 2 chairs even though the apartment slept 6 - it’s little things like this that make for a very average holiday accommodation or a great one. I have waited a week to post my reviews of these apartments as I wanted to give the owners a chance to respond to my complaint, however 7 days on from sending an email to them I am yet to hear from them - maybe they’ll respond to me when they see my review. ***EDIT*** it is now 3 weeks since I contacted Richardson Hotel Group about the condition of the apartments and I also completed a survey that they asked me to complete which, they said, would be reviewed by management. Suffice to say I have not heard back from anyone - it's shame as the apartments could be great. Please heed my warning that if something goes wrong you are unlikely to get any help from Richardson Hotel Group.

Thoroughly enjoyable

10.0

Accommodation was excellent Comfortable beds Spacious with great facilities Lovely views from balconies

− No Wi-fi but we were infirmed in advance that there was an issue

Good position, parking, basic eqipment

8.0

Good Position, own parking and size good..Good beds and bedding.. Good towels.

− Minimal kitchen equipment, e.g. missing cork screw and odd numbers of items. Pans cheap and wobbled badly on gas rings.

Overall good

10.0

Good location and property

− We were the only apartment without a grassy area why ?