Premium Neptuno Twin Room with Fountain View
Sleeps 3 · 35 m² · 2× Twin bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
The Palace, a Luxury Collection Hotel, Madrid
★★★★★ Plaza de las Cortes, 7, Madrid, ES
8.6 guest rating· 566 reviews
The five stars
The Palace, a Luxury Collection Hotel, Madrid holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Room service, Spa/wellness center and Valet parking.
Guests score it 8.6/10 across 566 reviews.
About this hotel
Luxury Hotel in Madrid's Art Triangle
Elegant Facilities : The Westin Palace is a luxurious hotel situated in the heart of Madrid, just steps away from iconic landmarks such as the Prado, Thyssen, and Reina Sofia Museums.
Stunning Stained-Glass Dome : Guests can enjoy a delightful buffet breakfast under the hotel's famous stained-glass dome, accompanied by soothing music for a perfect start to the day.
Historic Charm and Modern Comfort : The rooms at the Palace blend historic charm with modern amenities, featuring the award-winning Westin Heavenly Bed and Bath, antique furniture, and internet television.
Immerse yourself in luxury and history at the Westin Palace - book your stay now for an unforgettable experience in Madrid!
Rooms & rates
Palace King Room
Sleeps 3 · 35 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
Premium Twin Room with Street View
Sleeps 3 · 32 m² · 2× Twin bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
One-Bedroom Cervantes King Suite with City View
Sleeps 4 · 70 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
One-Bedroom Cortes King Suite with Parliament View
Sleeps 4 · 70 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
Grand Premium Neptuno King Room
Sleeps 3 · 38 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
Premium Neptuno King Room with Fountain View
Sleeps 3 · 35 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
Deluxe Twin Room with Courtyard View
Sleeps 2 · 32 m² · 2× Twin bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
One-Bedroom Palace King Suite
Sleeps 4 · 57 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
Premium King Room with Street View
Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
- Minibar
Amenities
- Paid WiFi
- WiFi available
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Fitness facilities
- Private parking
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
Show all 80 amenities
- Air conditioning
- Pets allowed
- Pet basket
- Pet bowls
- 24-hour front desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Family rooms
- ATM/cash machine on site
- Beauty Services
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hair Salon Services
- Hand sanitizer in guest room and key areas
- Heating
- Ironing service
- Key access
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Packed lunches
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
Location
Plaza de las Cortes, 7, Madrid, ES
What guests say8.6566 reviews
+ Great location+ Outstanding service+ Beautiful rooms+ Wonderful amenities− Cleanliness issues in some areas− Breakfast variety and cleanliness complaints
Cleanliness8.3
Service8.9
Location9.1
Room Quality8.4
Amenities8.7
Value for Money8.5
Guest review
5.0− Alors que j'arrivais en décalage par rapport à ma Famille, le personnel n'a pas laissé mon épouse et ma fille accéder à la chambre tant que je n'étais pas arrivé alors que l'établissement possédait une garantie bancaire par le site ... inacceptable pour un établissement qui se dit 5*
excelente experiencia
10.0excelente lugar
Excelente
10.0El hotel es precioso y las habitaciones espectaculares.
Guest review
10.0− Завтраки
Hotels of Earth · questions
- Is The Palace, a Luxury Collection Hotel, Madrid really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
A deposit may be required at the property.