Deluxe King Room
Sleeps 3 · 31 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
- Coffee/tea maker
Sofia Balkan Palace
★★★★★ 5,Sveta Nedelya Square, Sofia, BG
8.7 guest rating· 11044 reviews
The five stars
Sofia Balkan Palace holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Room service and Concierge service.
Guests score it 8.7/10 across 11044 reviews.
About this hotel
Central Location in Sofia
Located next to Serdika Underground Station, the exclusive Sofia Hotel Balkan offers a convenient stay in the heart of the city.
Luxurious Amenities
Indulge in various dining options, unwind in the health club, and stay productive with a 24-hour business centre. Enjoy shopping at the on-site shops and make use of free WiFi in the lobby and rooms.
Near Major Attractions
Only 10 km from Sofia Airport and the Mladost Business Park, and 6 km from The Mall and Armeec Arena, this Luxury Collection Hotel is perfectly situated for both business and leisure travelers.
Book your stay at Sofia Hotel Balkan now to experience luxury and convenience in Sofia!
Rooms & rates
Deluxe Twin Room
Sleeps 3 · 31 m² · 2× Twin bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Minibar
Executive Twin Room
Sleeps 3 · 31 m² · 3× Twin bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Coffee machine
Deluxe Suite, 1 King Bed - View to Sveta Nedelya Square
Sleeps 3 · 40 m² · Twin bed, Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Coffee machine
1 Bedroom Junior Suite, 1 King bed, City view
Sleeps 3 · 52 m² · Twin bed, Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Coffee machine
1 Bedroom Executive Suite, 1 King bed, Sveta Nedelya View
Sleeps 4 · 98 m² · 2× Twin bed, Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Coffee machine
1 Bedroom Presidential Suite, 1 King bed, Sveta Nedelya view
Sleeps 4 · 150 m² · 2× Twin bed, Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Coffee machine
Executive King Room
Sleeps 3 · 31 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Fitness facilities
- Street parking
- Breakfast in the room
- Restaurant
- Bar
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- 24-hour front desk
- Business center
- Room service
- 24-hour security
Show all 55 amenities
- Non-smoking rooms
- Non-smoking throughout
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- ATM/cash machine on site
- Car hire
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Currency exchange
- Delivered food - securely covered
- Dry cleaning
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Shuttle service
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Temporary art galleries
Location
5,Sveta Nedelya Square, Sofia, BG
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.711044 reviews
+ Excellent location+ Friendly staff+ High-quality breakfast− Issues with cleanliness− Missing amenities (spa)
Cleanliness7.8
Service9.3
Location9.3
Room Quality8.3
Amenities8.3
Value for Money8.8
Guest review
8.0ארוחת בוקר טעימה, צוות אדיב וניקיון טוב
− המקלחת אינה בחדר נפרד
Great hotel, shame about the guests.
8.0Good hotel in central Sofia. I was upgraded to a suite (by Booking.com) and this was a good room (not quite a suite, just a sofa at the bottom of the bed and a slightly larger room). The hotel was comfortable and staff were very pleasant and attentive. I was also upgraded to a free breakfast, this was fantastic, can’t be faulted. Staff at breakfast were very good. I didn’t use any other facilities so can’t comment. I generally avoid hotels as facilities are better in apartments, however this was ok.
− The guests! Generally I don’t have much to do with other guests in hotels as I prefer to explore the locality around the hotel for food. However I had breakfast in this hotel. The guests here seemed incredibly rude to the staff. Example, the coffee machines all shut down (don’t know why, and neither did the waiting staff) the behaviour of some guests while this happened was shameful! Constantly complaining and harassing the staff. The machines were working again within 5 min, some still complaining when they were back working. This is just one example of many I observed. Yes it is a high end hotel, but no need to be rude to staff that can’t speak back due to having a job. It reminded me why I avoid this type of establishment. I have stayed in hotels like this all over the world as I travel for work with them often booking expensive hotels. The guests here seemed to have gone to another level of rudeness. I also struggle when seeing guests walking around reception in just dressing gowns…
5つ星でなく３つ星 ロケーションは5つ星
6.0ロケーション
− 掃除が遅い バスマット トイレットペーパーの 補充が人によりなってない 教育が必要
Hotels of Earth · questions
- Is Sofia Balkan Palace really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please note that the credit card used for prepayment of advance purchase nonrefundable bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.
Please note that a deposit of 50 EUR per room, per night will be authorized from the guest’s credit card as a guarantee for the use of possible extras. If no extras are used during the stay, the money will be refunded prior to departure.
When traveling with pets, please note that only pets up to 10 kg are allowed and an extra charge of EUR 30 per night applies.
A deposit may be required at the property.
›Pets
Pets are allowed. Charges may be applicable.
›Internet
WiFi is available in the hotel rooms and is free of charge.
›Parking
Public parking is possible on site (reservation is not needed) and costs EUR 21 per day.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
Children from 2 years old to 12 years old stay for € 10 per person per night when using an existing bed.
People 12 years old and over stay for € 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.