Hotels of Earth

Palace Hotel, a Luxury Collection Hotel, San Francisco

★★★★★ 2 New Montgomery Street, San Francisco, US

8.9 guest rating· 1011 reviews

The five stars

Palace Hotel, a Luxury Collection Hotel, San Francisco holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Spa/wellness center.

Guests score it 8.9/10 across 1011 reviews.

About this hotel

Luxurious Accommodations

Indulge in a night of luxury with leather tufted headboards, high thread count linens, and pillow-top bedding in each room. Enjoy modern finishes and amenities such as a 48-inch flat-screen TV, marble bath, rain shower, and back-lit bathroom mirror for a comfortable stay.

Exquisite Dining Experiences

Experience culinary delights under Austrian crystal chandeliers at The Garden Court restaurant or enjoy handcrafted cocktails and artisan cuisine at the iconic Pied Piper lounge. With a variety of dining options, your taste buds are sure to be satisfied.

Relaxation and Recreation

Unwind under a glass dome in the indoor pool area with city views, surrounded by chaise lounges and spas. Take advantage of the 24-hour fitness center overlooking the pool or pamper yourself with spa services in the marble baths.

Experience the epitome of luxury and convenience at Palace Hotel, a Luxury Collection Hotel, San Francisco. Book now for an unforgettable stay.

Rooms & rates

Superior Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed

Sleeps 3 · 40 m² · Extra-large double bed (Super-king size), Sofa bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • TV
  • Telephone

Junior Suite Studio Style, 1 Bedroom Studio Suite, 1 King

Sleeps 3 · 38 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • TV
  • Telephone

Superior King Room with Adapted Tub - Mobility Accessible

Sleeps 2 · 28 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Adapted bath
  • Hair dryer
  • Heating
  • Linen

Superior King Room with Tub - Mobility/Hearing Accessible

Sleeps 2 · Extra-large double bed (Super-king size)

  • Adapted bath
  • Hearing accessible

Suite, 1 Bedroom

Sleeps 4 · 84 m² · King bed, Sofa bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

Deluxe Suite, 1 Bedroom 2 room Suite, 1 King, Sofa bed

Sleeps 4 · 56 m² · Extra-large double bed (Super-king size), Sofa bed

  • Air conditioning
  • Bathrobe
  • Private bathroom
  • TV
  • Telephone

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Sleeps 2 · 31 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Lowered electrical outlets in bathroom

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Sleeps 2 · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Lowered electrical outlets in bathroom

Superior Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Sleeps 4 · 28 m² · 2× Double bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Lowered electrical outlets in bathroom

Junior Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Sleeps 3 · 38 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Lowered electrical outlets in bathroom

Amenities

  • Paid WiFi
  • WiFi available
  • Indoor pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Fitness facilities
  • Parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
Show all 80 amenities
  • Pets allowed
  • 24-hour front desk
  • Business center
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
  • Allergy-free room
  • Babysitting/child services
  • Bike tours
  • Broadcast Live sport events
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Cooking class
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Electric vehicle charging station
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Grocery deliveries
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Heating
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Pub crawls
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Smoke alarms
  • Solarium
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Stand-up comedy
  • Themed dinner nights
  • Tour/class on local culture
  • Walking tours
  • Wine/champagne

Location

© OpenStreetMap contributors

2 New Montgomery Street, San Francisco, US

Check-in
from 04:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.91011 reviews

+ Excellent service+ Delicious food
Cleanliness8.6
Service9.6
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.6

San Francisco at its elegance

10.0

The elegance has been restored. It was so special staying at this hotel

The rooms were a little dated but it still was nice

Ellen · US · 2026-07-25

Décevant

2.0

Confort

Prix final pas celui de booking. Frais additionnels ajoutés par l’hôtel de 100$ sur un séjour de trois nuits. Personnel ruse et rude / impolie

Eduardo · FR · 2026-07-23

Good

8.0

Location

Very old style

AbdulHadi · SA · 2026-07-21

Good

8.0

Location

Old style

AbdulHadi · SA · 2026-07-21

Guest review

9.0

A beleza do espeço, a licaluzacao , o geral n todo

A internet ser paga

Natalia · PT · 2026-07-19

Nice place. Great location.

9.0
DANIJEL · HR · 2026-07-18

Hotels of Earth · questions

Is Palace Hotel, a Luxury Collection Hotel, San Francisco really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

If you book a breakfast included rate, breakfast will be provided for only 2 guests. All additional guests will be charged.

The Palace Hotel request that no parties, group celebrations or gatherings be held in guest rooms and suites. Our policy applies to all occasions, including but not limited to - proms, graduations, and New Year’s Eve celebrations. Should you wish to request permission to host a party, they are most happy to look at available options in a private function room or one of the restaurants.

Only dogs under 15 pounds are permitted at the property. Please contact property for restrictions and fees if you are traveling with a dog.

On-site parking is available for a fee. Larger vehicles are charged at a higher rate. Please contact property for more details.

Guest credit card presented at check in must match the credit card used to guarantee the reservation and deposit at time of booking. Please contact the hotel directly if prepaying or using a different card at check in. A third-party authorization form is required 4 days prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and costs USD 15.99 per 24 hours.

Parking

Public parking is possible on site (reservation is not needed) and costs USD 72 per day.