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Hotels of Earth

Hotel New Otani Makuhari

★★★★★ Mihama-ku Hibino 2-120-3 , Chiba, JP

8.5 guest rating· 307 reviews

The five stars

Hotel New Otani Makuhari holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness center, Swimming pool, Room service, Sauna and Spa/wellness center.

Guests score it 8.5/10 across 307 reviews.

About this hotel

Luxurious Dining Options

Hotel New Otani Makuhari offers guests the luxury of choosing from 10 restaurants to dine at, including All-Day Dining Satsuki, Chinese Restaurant Taikanen, and authentic Japanese restaurants Senbazuru, Isshin, and Sazanka.

Relaxation and Recreation

Guests can access the indoor pool, spa, and fitness centre at a cost. They can also enjoy additional amenities such as a sauna, massages, and tennis facilities – perfect for unwinding after a busy day exploring the nearby attractions.

Convenient Location

Located near JR Kaihinmakuhari Train Station and next to Makuhari Messe, the hotel provides easy access to Tokyo Disney Resort and Odaiba shopping malls. With comfortable rooms and a variety of dining options, Hotel New Otani Makuhari is the ideal choice for both leisure and business travelers.

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Rooms & rates

Standard Double Room - Non-Smoking

Sleeps 3 · 26 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Balcony Suite Double, Non Smoking, Ocean View

Sleeps 2 · 64 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Private bathroom
  • Free WiFi
  • Safety deposit box

Standard Room, Non Smoking (Bed Type Not Guaranteed)

Sleeps 1 · 26 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Private bathroom
  • Free WiFi
  • Safety deposit box

Same Floor, Moderate 2 Twin Rooms, Non Smoking

Sleeps 4 · 4× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Private bathroom
  • Free WiFi
  • Safety deposit box

Room Selected at Check-In - Smoking

Sleeps 2 · 26 m² · Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Balcony Suite Twin, Non-Smoking, Ocean View

Sleeps 2 · 64 m² · 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Private bathroom
  • Free WiFi
  • Safety deposit box

Moderate Triple Room - Non-Smoking

Sleeps 5 · 36 m² · 3× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Telephone

Standard Twin Room - Smoking

Sleeps 3 · 26 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Standard Double Room - Smoking

Sleeps 3 · 26 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Safety deposit box

Moderate Twin Room - Smoking

Sleeps 3 · 36 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Shower
  • Telephone

Amenities

  • Free WiFi
  • Heated pool
  • Indoor pool
  • Outdoor pool
  • Outdoor pool - seasonal
  • Swimming pool
  • Spa/wellness center
  • Sauna
  • Fitness center
  • Free Parking
  • Accessible parking
  • Breakfast in the room
  • Restaurant
  • Bar
Show all 68 amenities
  • Barber/beauty shop
  • Air conditioning
  • Golf course
  • Mini golf
  • 24-hour front desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • ATM/cash machine on site
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Chapel/shrine
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Key access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shallow end
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Tennis court
  • Thermometers for guests provided by property
  • Vending machine - drinks
  • Vending machine - snacks
  • Wine/champagne

Location

© OpenStreetMap contributors

Mihama-ku Hibino 2-120-3 , Chiba, JP

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.5307 reviews

+ Beautiful location+ Friendly staff+ ConvenienceRoom sizeOld facilitiesShower issues
Cleanliness8.1
Service9.1
Location9.2
Room Quality8.1
Amenities8.6
Value for Money8.6

Large corporate hotel. Stuffy. Old school 80s vibe. Facilities dated.

5.0

Well located near all the shops

Corporate. Old school reception staff. Made me feel uncomfortable and unwelcome when I queried that I thought I had paid. Felt pressured to tip bell boy and didn’t really need to be accompanied to my room. Could not use spa. Pool closed early. Spa closed Monday for cleaning.

Livio · AU · 2026-07-23

総合的には満足でした。

8.0

のんびりした雰囲気でゆっくりできました!

お風呂の排水溝の流れが悪くお風呂に水が溜まっていくのと臭いが気になりました。

HIRONORI · JP · 2026-07-20

Guest review

10.0

Breakfast was amazing and the location was excellent. The sea side view was amazing to look at and night and morning 🌄 😍

Uwe · JP · 2026-07-19

快適

8.0

職員の方々対応がとても良い素敵で嫌味のない綺麗な接客を誰もがされていたことが宿泊をさらに快適にしてもらえた気がしました。

お部屋の環境で、店の専用ペットボトル飲料ウォーターだと思いましたが、すでに半分ほど飲まれていた使用後のものが置いてあり凄く怖いと思いました。

H · JP · 2026-07-12

Guest review

6.0

スタッフの応対が良かったです。

リネン(浴衣は着用しにくい)

MAYUMI · JP · 2026-07-12

Hotels of Earth · questions

Is Hotel New Otani Makuhari really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

At the time of booking, you must inform the property what time you plan to check in. If your check-in time changes, please update the property.

Please note that 1 child 9 years and under can use an existing bed free of charge. Only 1 child per 1 adult is accepted in an existing bed.

The property may contact guests with applicable prepayment instructions after booking. Please contact the property directly for more details. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.

Parking

Free private parking is possible on site (reservation is not possible).

Children and extra bed policy

Children are not allowed.

You haven't added any cots.

You haven't added any extra beds.

Pets

Pets are not allowed.

Internet

WiFi is available in the hotel rooms and is free of charge.

Groups

No special conditions apply for groups.