Corner Double Room - Smoking
Sleeps 2 · 44 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Shower
Okura Act City Hotel Hamamatsu
★★★★★ Chuo-ku Itaya 111-2, Hamamatsu, JP
8.8 guest rating· 1392 reviews
The five stars
Okura Act City Hotel Hamamatsu holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Room service.
Guests score it 8.8/10 across 1392 reviews.
About this hotel
City Views and Dining Choices
Experience breathtaking city views from your room at Okura Act City. Indulge in a variety of dining options including Japanese, Chinese, and Western cuisines. Don't miss the buffet spread at Figaro Restaurant.
Relaxation and Recreation
Unwind in the hot tub or stay active at the fitness centre. For a fee, enjoy massage services and access internet terminals on the 2nd floor. The indoor pool offers a refreshing break during your stay.
Convenient Location
Located just 400 meters from JR Hamamatsu Train Station, Okura Act City provides easy access to popular attractions like Hamamatsu Castle and Lake Hamana. Explore the nearby Ryotan-ji Temple and Garden within a short drive.
Book your stay at Okura Act City now to enjoy these fantastic amenities and more!
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Rooms & rates
Standard Double Room - Smoking
Sleeps 2 · 27 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Shower
Upper Premium Comfort Floor Standard Twin Room - Non Smoking
Sleeps 2 · 31 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Standard Double Room - Non-Smoking
Sleeps 2 · 27 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Shower
Corner Double Room - Non-Smoking
Sleeps 2 · 44 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Shower
Premium Comfort Floor Casual Twin Room - Non Smoking
Sleeps 2 · 27 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Upper Premium Comfort Floor Superior Twin Room - Non-Smoking
Sleeps 3 · 35 m² · 2× Twin bed, Sofa bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Corner Twin - Smoking
Sleeps 2 · 44 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Shower
Deluxe Twin Room - Non-Smoking
Sleeps 2 · 50 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Shower
Premium Comfort Floor Standard Single Room - Non Smoking
Sleeps 1 · 23 m² · Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Accessible parking
- Parking
- Restaurant
- Barber/beauty shop
- Air conditioning
- 24-hour front desk
- Room service
- Non-smoking rooms
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Chapel/shrine
- Currency exchange
Show all 45 amenities
- Daily housekeeping
- Designated smoking area
- Dry cleaning
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Laundry
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Minimarket on site
- Physical distancing in dining areas
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Thermometers for guests provided by property
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
Location
Chuo-ku Itaya 111-2, Hamamatsu, JP
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.81392 reviews
+ Cleanliness+ Service+ Location+ Room Quality− Limited breakfast variety− Cleanliness issues
Cleanliness8.3
Service9.3
Location9.3
Room Quality8.7
Amenities8.8
Value for Money8.5
期待はずれ
3.0ロケーションが良く気持ちの良い滞在でした
− 窓ガラスの内側 調度品の埃汚れ(テーブル装飾物の間の埃 TV台の手垢(？))所々の清掃の不届が残念でした 年数を古色蒼然とされたホテルだと思っていましたが経年劣化と感じさせられた事は大変残念です
いたって普通。
5.0朝食がおいしかった。
− チェックイン時に他にチェックインしている宿泊客との距離が近すぎて、当該ほかの宿泊客（2組連続）の品のなさにホテルのレベルを疑うほどであった。品のない宿泊客に対してのホテルスタッフの毅然とした対応をすることにより、ホテル全体の品質向上につながると期待できる。チェックイン時にいわゆる「タメ語」で話す宿泊客を見受けると、敷居の低い最低レベルのビジネスホテルに来ている感覚を覚える。宿泊客の品質向上はできなくとも、ホテルスタッフの毅然とした対応による品質改善はできるのではないでしょうか。 また、今回家族4名で宿泊したにもかかわらず、部屋が隣同士ではなかったので、この点、ホテル側の配慮が欠けていたのではないでしょうか。地域の性質もあるのかもしれませんが、高品質のホテルを目指すのであれば、今回のような対応は非常に残念で大きな改善余地がある。
Ótima estadia em Hamamatsu!
9.0Hotel sempre muito organizado e limpo, com equipe atenciosa e cordial. Quarto estava limpo, bem organizado e equipado. Cama confortável, banheiro apropriado e bom chuveiro.
− Os travesseiros poderiam ser melhores. Muito duros ou muito finos. Talvez uma opção intermediária seria ideal. Fora isso, sem mais sugestões.
とても良かった！
8.0駅からのアクセスがいい。 ロビーエントランスのエグゼクティブ感が宿泊への期待を高まらせる。スタッフの程よい距離感と対応の丁寧さ。チェックアウトの時記念に地方新聞をほしいと言ったら「今回は特別です」といいつつ要望に応えてくれた。中部新聞でした。ありがとうございました。 37階からの眺望の良さは遠州灘？まで見渡せて爽快。 料金に対して部屋の広さ設備どれをとってもコスパよかった。 なにげにEVのアップダウン表示がグランドピアノ型であったりグランドフロアーのEVの扉に楽譜がプリントされてたりと浜松らしさが随所に見られて楽しい。 でもやはり滞在の快適さを左右するのはスタッフの接客態度で今回それが最高でした。 お世話になりました！
− 特になし
感想
6.0ロケーションは良かったがチェックインするのに時間がかかりすぎ、施設が古かった。
Hotels of Earth · questions
- Is Okura Act City Hotel Hamamatsu really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Children sleeping on an existing bed by themselves are charged an adult fee.
Guests booking on behalf of a group are kindly requested to provide the full name of each guest staying in the room. Please use the special request box when booking. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.
›Pets
Pets are not allowed.
›Internet
WiFi is available in the hotel rooms and is free of charge.
›Groups
No special conditions apply for groups.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 11 years old stay for ¥6,050 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
›Parking
Public parking is possible on site (reservation is not possible) and costs JPY 1000 per day.