Baymont by Wyndham Hutchinson

I definitely won’t be back!!

3.0

Bed wasn’t horrible it had a fridge and microwave

− I traveled 14 hours to get here checked in at 2 am was going to be there for 4 days so it was around 3-3:30 am by the time I fell asleep. At @9 am I heard sanding, grinding and hammering right outside my door and really loud crappy Mexican music blaring!! At @10:00 am I heard a knocking on my door and housekeeping tried to come in, luckily the door stop stopped her from coming all the way in….turns out the room directly across from mine was going to be under construction all week!!! So every morning @9am this Mexican guy would show up turn in his crap music on and start working!!! I don’t think a motel could be more inconsiderate if they tried!!!!!! There were lots of other rooms in that motel and they only had a few guests each night so there was no reason to put guests anywhere near a room that is under construction!! Absolutely ridiculous!!! The hallway looks like it belongs in a horror film!! No do not disturb sign unless you ask front desk for one.

Guest review

5.0

Location

− Rooms could definitely be cleaned better , mini fridge had excessive ice build up Staff at desk wasn't very informative of the extra hold charges on card No one available for checking out, even after calling using the phone, ended up checking out thru the app

They sucked

1.0

− No Cable TV housekeeping toiletries

This place charged me for two nights that I did not stay and are now lying to Wyndham and telling them I did stay there!

2.0

Terrible Experience – Avoid This Place and Wyndham Hotels & Resorts I booked two nights online and immediately ran into issues upon arrival. The front desk clerk took my card, but before settling in, we decided to check the room first—and I’m glad we did. The first room had a toilet seat that wasn’t even attached. We reported it and were given a second room… which had the exact same issue. At that point, we requested a refund. That’s when the runaround started. Lie #1: The front desk told me I had to go through the online booking service for a refund. I contacted customer care (case #11204407) and was told to wait a week. A week later, no response—so I followed up. This time, I was told refunds must come from the property because it’s a franchise. The local manager clearly knew this and took advantage of the situation. I live 500 miles away, making it nearly impossible to resolve in person. When I called the hotel, the clerk recognized me, hung up, and then blocked my number. I contacted customer care again on 4/1/26. I was told the manager claimed: We stayed both nights (false) He personally checked the rooms and found nothing wrong (also false) So now it’s my word against theirs—and Wyndham sided with the property. Their “solution”? A few reward points instead of a refund. Bottom line: I was charged $254 for a stay I never used, and no one is willing to make it right. I strongly recommend avoiding this location—and frankly, be cautious with Wyndham properties in general if this is how disputes are handled.