Super 8 Springfield North I-44♡

Guest review

10.0

The staff was nice and helpful, the hotel room was clean and in good shape, the bed was very comfortable, I would stay here again if I come back to Springfield,

Guest review

10.0

Check in went well, the bed did not seem to be a Queen Size as advertised. The television was damaged in the lower left hand portion of the screen prior to my checking in. I did not notify the front desk. Check out was not as well as check in as no one came to the desk...

Guest review

10.0

The hotel was clean and mostly everything was new. The staff is friendly and the room was clean and great bed! Thanks

Guest review

8.0

Not a bad option

Don't stay here

2.0

Don't stay here! Advertised breakfast, but no breakfast. Had to go ask for soap for bathroom, none in bathroom, no shampoo either. Felt like we were an inconvenience rather than a guest.

Utterly frustrating experience

2.0

There’s nothing quite like waiting until you’re checking in to be told there’s NO breakfast - it’s just not ok. There’s no mention of this on any of their websites - I’ve checked, and my booking definitely states that a breakfast item is included. All they need to do is supply some granola bars, a prepackaged muffin or a piece of fruit for goodness sake - no preparation required. And the only coffee is that sachet in your room. They are just lying to their guests on arrival and stating that they’re doing renovations. Looking back at other reviews they’ve been getting away with this excuse for more than a year. Secondly - they have a combination bath/shower tub in the bathroom. It has a shower head. It has a bath faucet. But it doesn’t have any plug, and when I went to reception to ask about a plug I was again lied to and told it was just a shower. If it looks like a bath, has a bath faucet, then it’s a bath imho. I was so angry by this stage that I looked at cancelling my 15 future bookings at other Wyndham properties. I’ve given this property 3 stars as it’s actually was a decent room to stay in - it was both clean and comfortable, and I would say recently remodelled. It’s such a shame that the managers are lying and not supplying what you’ve paid for. I know these are just little things in the big scheme of life, but at the end of a long day when you’re tired it’s nice to have things run smoothly at check in. And they didn’t in this instance. A couple of small changes would make a big difference. Just come prepared and bring everything yourself. Postnote: I’ve now reduced this to a one star review as it appears he has somehow cancelled my booking a day after we actually stayed there, meaning 0 points yet still charged my c/c