OYO Studiotel Great Yarmouth - Modern Hotel Apartments♡

Not very nice

2.0

It was self catering location was alright

− If the property was a lot cleaner

Nice apartment, but dirty room & stairwells

6.0

Nice apartment, good Wi-Fi, good shower & water pressure, good location, walking distance to shops & attractions. Everything was good except for cleanliness.

− The room was dirty. Kept finding hair on bedding, in bathroom / shower, kitchen that was not mine. I had to wash before I used the plates, cutlery etc as previous people had not cleaned, and guessing hotel does not check. The halls & stairwell had a bad smell to them. The sofa was old & very uncomfortable.

Guest review

2.0

I didn't get a chance to find out as the booking was cancelled at 14 24 after we had arrived after a 2hr 30 min drive

− The way it was cancelled on us leaving us without any where to stay

WARNING DO NOT STAY HERE BED BUGS!!!

1.0

Nothing.

− My friend and I booked two nights here at £153. Upon arrival, we were placed in a room that we hadn’t asked for or booked which was a twin superior room. Instead, we got a double room and had to share a double bed. The rooms on the pictures on Booking.com/Google are extremely misleading, please do not believe what you see! Dismissive manager, Hanif, passed all issues I had with the room onto the maintenance guy, Richard, who clearly isn’t management. On the second day I completely broke out in bites all of my body, as did my friend who I was staying with. Upon searching the bed, several bed bugs were found! My friend and I had to sleep in her car for the night before travelling back the next morning as we could not find space at another hotel at 2300. I’m covered in sore, itchy bites and I’m absolutely horrified by my experience at this place.

Horrible nightmare stay

1.0

The only good thing was the location.

− The host of the property was awfull.First of all when I arrived and rang the bell when he opened the door wearing his pajamas he complained that I should of never rang the bell even tho thats what the message said upon arrival ring the bell and someone will open.That was weird and off putting .Next thing in the middle of the night about 2 am the fire alarm stsrts ringing non stop so I had to wake up my child snd run outside the building .I was looking at reception to tell me whats going on ,but nobody was there to ask at all.The fire alarm just kept ringing for good 10 minutes.We went in afterwards still no sign of anybody in reception to ask is the building safe or not.I could not sleep for the rest of the night neither my child.We oy booked for 2 days travveled across the country to stsy there and our plans were messed up for the next day.In the morning I asked him for a refund because I wanted to book another hotel snd have a peacefull nights sleep and he responded he is not the boss even tho the maintenance man clearly told me that he is the boss and he deals with the payments.He did not appologise or nothing just said somebody was cooking last night thsts why the fire alarm went off.His whole attitude was disgusting and he was still wearing those pajamas .Don’t stay there if you want a clean and safe stay .The place was in amazing location ,but dirty and totally unsafe as we were on the 3 rd floor too and if this was real fire and nobody there to ask whats goinh on can we go back in the building or not.The most stressfull stay I ever had and the most dissrespectfull host who barelly spoke any english yet still trying to lie to me in that broken English.

Awful!!!!

1.0

Absolutely nothing i

− Filthy, dirty room, dirty utensils in bottom drawer, dirty sofa, dirty floor with stains from previous occupants, dirty shower mould and food in shower unable to use, wall, dirty cooker hood with food on, kettle disgusting unable to use , sofa broken and filthy, chair filthy, sinks covered in limescale. Headboard covered in thick dust, window lock broken, nets stained with black mould. Other occupants not holiday stayers so loud, got no sleep, hallway stunk. This was booked as a wedding anniversary surprise and totally ruined by hotel.