Royal Ascot Hotel

The Ascot hotel is best everything is near like metro shopping mall day to day diera naif bazar gold souq.location is th

10.0

Great experience amazing Hospitality

Beautiful rooms, great service, amazing rooftop pool, and a superb breakfast. The staff is polite and very helpful. Love

10.0

Amazing Experience, best stay ever.

Affordable nice hotel.

10.0

Hospitality was good. Imtiyaz, the reception guy, was sweet and helped resolve my queries. My only suggestion is to increase the lighting in the room, upgrade the in-room sofas, and ensure ventilation is available in the room.

Majestic ambience, Spacious rooms, Excellent Service

8.0

Close to airport and other attractions in Dubai. The hotel ambience was really majestic. We were checked in to hotel by Mr. Imtiaz. His warm and welcoming smile really made us feel at ease in the new country. He made sure me and my family are comfortable and there are no issues with our stay. the Breakfast at this hotel was delicious. It was buffet style and had ample of options everyday. The room service was quick and efficient. Rooms were clean but could be a little bit more lit. I felt the lighting can be improved. But that wasn't a deal breaker really. Overall i would this hotel to anyone visiting Dubai.

Centrally located good hotel with good staff, need some corrections.

8.0

Stayed in Royal Ascot Hotel from January 24 to Feb 7th , 2026. Centrally located with all the markets around. Most of the staff is very good , starting from Bell boys Faisal Shahzad, Lafran and others they will make you comfortable by the time you reach your room. I am regularly staying in the hotel since last over 10 years and as always room boy Abbas is always available for any of your needs , even at 1 in night he is available just a call away and will give you best service to make your room and stay comfortable, always a pleasant person. Found new chef Mr Mahesh very attentive to the needs of every guest visiting the restaurant, Food , specially Indian foods is wonderful in breakfast with a good spread to choose from including Juices, beverages, breads and Indian breakfast. Mr Imran got my room booked as special long term client and Mr Mohit at reception was all good in any assistance. Few disappointments: First time I found chipped off crockery and very dirty glasses, which I had complained and then were changed but hotel must look in worn off crockery and also fix the not -so- well functioning bathroom fixtures. The worst incident was , they gave me a room upgrade and after three days, abruptly, on one day asked me to shift to another room immediately, in an hour to shift, I have never experienced it in Royal Ascot earlier nor in over 60-70 hotels I have stayed in last 20 years across the world. I shifted room late night as I was to go out that time. It was real bad experience I have ever had.

Excellent Location. Rooms in Need of Upgrade.

6.0

I recently stayed at the hotel and would like to share my experience. The location is excellent. The hotel is conveniently situated within walking distance of Meena Bazaar (approximately 5 minutes), Sharaf DG Metro Station (6–7 minutes), and the abra station at Bur Dubai Abra Station, which provides easy access to Deira (about 10 minutes on foot). This makes the hotel particularly convenient for visitors. The customer service was commendable, and I would especially like to acknowledge Mr. Imtiaz at the reception for his professionalism and courteous assistance. The hotel also features a 24-hour coffee shop, which is convenient for guests at any time of day. Breakfast, as well as facilities such as the sauna and swimming pool, are located at their sister property, Royal Ascot Hotel, situated in the adjacent building, which appears noticeably more modern. Breakfast offered a good variety of options, and the availability of a prayer room is an added convenience. However, there are areas that require improvement. The room furniture appears outdated and would benefit from refurbishment. The safety locker in Room 102 was not functioning, and the bathroom facilities are in need of upgrading. Additionally, there was no assistance provided with taking the luggage to the taxi at checkout, which would have improved the overall service experience. Overall, while the location and service standards are strong points, enhancements to the room interiors, maintenance, and guest assistance would significantly improve the experience.