Kunming Jin Jiang Hotel

good hotel close to railway station

8.0

A good hotel in a convenient location, close to the railway station.

Guest review

6.0

This hotel is near to kunming train station. Hotel staff is helpful. I requested a non smoking room, but the smoking smell is so strong from the previous guests, that I can smell it the moment I stand at the door. I requested for change room and the staff is very helpful, change immediately. The bed is very hard. A Chinese grandma actually allow her grandchild to play ball at 7th floor lift lobby!!! We have to stop her from distrusting the rest of the guests.

Guest review

8.0

Hotel. Well located. Excellent breakfast.

Great value and service in Kunming

10.0

The airport express bus Line 2 stopped right in front of this hotel. The check-in and check-out process was friendly and efficient. My room on the top floor of the lower building was spacious and completely refurbished. I stayed for six nights and was very pleased with the value and location of this property. The restaurants and room service were also excellent? A word of caution: be prepared to communicate in basic Chinese.

They let people smoking in a no smoking hotel

4.0

The hotel is nearby the train and bus stations. The airport bus is just right outside the hotel main entrance. I requested non smoking floor but see the people smoking in the hallway, i notified the staffs and was told they can't do anything about stop them from smoking.

Good but can be improved

8.0

Overall, the location is superb as it's located at the terminal of the airport shuttle bus and walking distance from the kunming train station. Breakfast selection wasn't that fantastic and can be improved in terms of variety. Housekeeping is great with clean linen and good service. The bad now ... They didn't check the room properly before allowing guest to move into the room. I was trapped inside the toilet as the toilet for lock was jammed. Luckily there's a in-house phone in the toilet but no directory attached. I've to try letting random numbers before I managed to contact the front desk to rescue me! It'll better if they also provide a list of numbers to dial on the toilet phone, in case the same situation happens again; not many guests would take note of the numbers, unless necessary. So hotel would be better to think from the guests' perspective. Grateful for the technician who spent nearly an hour in knocking down the door to save me from having to spend the night inside a toilet.