TurkuazKöy♡

Guest review

5.0

De locatie ligt letterlijk in the middle of nowhere, naast een rivier maar daarmee is eigenlijk alles gezegd. De accommodatie is sterk verouderd en heeft een grondige renovatie nodig. Het personeel lijkt niet echt ingesteld op buitenlandse toeristen; de aandacht gaat duidelijk meer uit naar lokale klanten. Gelukkig spreken wij Turks, anders zou communicatie best lastig zijn geweest. Je krijgt ook nul informatie bij aankomst. De kamers zijn schoon en eenvoudig ingericht, maar verder is er niets te doen behalve naar de rivier kijken. Het ontbijt was uitgebreid, maar helaas erg vettig: vrijwel alles was in veel olie bereid en daardoor zwaar van smaak. Warm water is beschikbaar, maar alleen als je het water minstens 15 minuten laat lopen – zonde van de verspilling. Kortom: prima voor één nacht als tussenstop, maar niet aan te raden voor een langer verblijf.

Fabulous, dont think twice book it right away!

10.0

We would have regretted big time if we missed this stay. The rooms are in the middle of a big orange farm, your doors opens to orange trees. We were so lucky that it was harvest time and all the trees were full of oranges. The breakfast was amazing as well, everything was so fresh. They even had products which they harvested that morning. I would definitely recommend this place, it was an amazing experience, we are definitely going to come back after few years.

− Nothing, everything was great!

Nice view but unpleasant experience due to no hot water and poor refund attitude

4.0

The location is very pretty. The breakfast is nice and you can have it around noon. The owner has a nice attitude. We paid for upgrade to the bungalow near the river. It has amazing view and you can take nice picture. This is a great place to stay if you are able to take some risk and are ok to have cold shower. Apologies but I could have give a higher score if the refund compensation process had been smoother

− No hot water for 2 nights in sweaty summer time. Every evening the owner promised me the water will be back soon. The first night the owner went to sleep while I was waiting for his reply on when I can get the hot water. The second night the owner told me hot water will be back at 11pm but still until midnight no hot water. They offered me a separate place to have a shower. The owner promised me to refund 100 eur and somehow he said he can only refund me via booking.com, although I paid in cash for the upgrade extra amount. When I went back, I waited for several weeks and still haven't got the refund. I chases booking.com for several times and I was told the owner doesn't know how to refund via booking.com. The hotel never proactively giving me update on the refund process. I have to keep chasing for several weeks. The hotel also failed to make an international bank transfer to my UK account. Instead I asked them to buy me an Amazon voucher. I finally got the refund after 3 months. I am disappointed because 1. the hotel is not being honest enough on updating the hot water status. I'd rather be told that there wouldn't be hot water tonight, instead of oh the water will come soon just wait. I'm furious when I was asked to wait but they went to sleep instead. 2. the hotel makes me feel like they don't want to refund me. They just want me to leave Turkey and forget about it. I acknowledge that they may not be able to refund back to booking.com due to system error. but They can contact me via whatsapp, booking.com or email to tell me they have difficulties on refund via booking.com and we can think about other ways together. Instead they are not contacting me at all. I have to keep contacting them and think about solutions for them.

a delight !

9.0

Amazing river and bird life. lovely meals. breakfast was fantastic. A swimming pool in the river!! Great children’s playground.

Exceptional

10.0

Quiet place for a weekend

8.0

Location is very nice and quite near the river. Breakfast is tasty with fresh orange juice. Rooms have an interesting design and big balconies with the river view (some rooms have a garden view). Pet friendly.

− Haven’t seen any oranges on trees in the garden.