Junior King Suite
Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
The Queen at Chester Hotel, BW Premier Collection
★★★★ City Road, Chester, GB
8.3 guest rating· 10443 reviews
About this hotel
Victorian Elegance and Modern Comfort
Luxurious Accommodations
Indulge in grand Victorian-style rooms with modern amenities like satellite TV and 24-hour room service. Upgrade to a lavish four-poster bed for an extra touch of luxury.
Dining Excellence
Savor a delicious Full English breakfast to start your day. Explore various dining options including the upscale Kings' Grill restaurant and the cozy The Waiting Room for a more relaxed atmosphere.
Explore Chester's Attractions
Conveniently located near Chester Station, venture out to popular attractions like Chester Zoo and Cheshire Oaks just a short drive away.
Experience the perfect blend of history and comfort at The Queen at Chester. Book now for an unforgettable stay!
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Rooms & rates
Deluxe Double Room - Non-Smoking
Sleeps 2 · 30 m² · Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Double Room with Sofa Bed - Non-Smoking
Sleeps 3 · 30 m² · Double bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Small Double Room - Non-Smoking
Sleeps 2 · 18 m² · Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Standard Double Room - Non-Smoking
Sleeps 2 · 22 m² · Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Executive Double Room
Sleeps 2 · 30 m² · Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Executive Twin Room
Sleeps 2 · 35 m² · 2× Single bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Shower
Standard Twin Room - Non-Smoking
Sleeps 2 · 28 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Family Room with Two Double Beds
Sleeps 4 · 49 m² · 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
King Suite
Sleeps 2 · 48 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Accessible parking
- Parking
- Breakfast in the room
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- 24-hour front desk
- Mobile app for room service
- Room service
- Non-smoking rooms
- Non-smoking throughout
Show all 53 amenities
- Family rooms
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Electric vehicle charging station
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Heating
- Invoice provided
- Key card access
- Kid meals
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Physical distancing rules followed
- Safety deposit box
- Sanitized tableware & silverware
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Terrace
- Wine/champagne
Location
City Road, Chester, GB
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.310443 reviews
+ Good location+ Spacious rooms− Noise issues− Inconsistent service
Cleanliness7.5
Service8.1
Location9.6
Room Quality9.1
Amenities8.1
Value for Money7.5
Great location
8.0After our initial wait at reception as they couldn’t find our booking and we are a member of the BW group and having to spell my name to the receptionist 😂 The room we think was just one found for us not what you would expect being a member no upgrade offered The lounge is very relaxing and bar staff very friendly and help the hotel is in a great location and very close to the rail station and the centre of town 5 minutes walk away
Guest review
10.0Nice big room, shower was fantastic
− We pressed the emergency disability button by mistake no one came if we had fallen we would have been there for hours
Guest review
5.0The location was excellent and staff were very helpful. Being able to store the luggage before check in was very helpful.
− Mould on the bathroom ceiling, room was very tired. The room did not look like the photos on the website, was disappointed. Some of the electrical sockets didn't work and the was no USB ports or sockets next to the bedside tables.
Guest review
9.0Perfect location, most of the staff were friendly. Comfortable, relaxing hotel.
− Some of the staff seemed to be unsure of what they were supposed to do. Our bedroom was lovely but it had one tiny drawer.
Guest review
10.0Clean rooms and general areas Friendly helpful staff
Would stay again very convenient with parking and proximity to train station. Good value
8.0The check in was easy and the location very convenient with easy paid parking facilities.The room was clean, quiet and comfortable in the old original building as i had requested.The hotel is within easy walking distance of Foregate street Chester center plus bus stops outside hotel.All the staff were pleasant and helpful.
− Maybe more attention should be paid to the house keeping .One of the bedside lights not working and inconsistency between the two identical superior double rooms i.e. no water bottles or crisps in one of the rooms.
Good to know
For hotel guests, located next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking is available: Monday to Thursday 24 hours is £13 Friday to Sunday 24 hours is £15, payable on the machine in parking lot or using the QR code which is located at the reception desk.
The dinner supplement is not available on New Year's Eve.
A deposit may be required at the property.
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
›Parking
Public parking is possible at a location nearby (reservation is not possible) and costs GBP 12 per day.