King Room - Accessible/Non-Smoking
Sleeps 2 · Extra-large double bed (Super-king size)
- Air conditioning
- Coffee/tea maker
- Hair dryer
- Refrigerator
- Microwave
Quality Inn & Suites Palm Island Indoor Waterpark
★★★ 8250 Park Road, Batavia, US
6 guest rating· 702 reviews
About this hotel
Indoor Waterpark Fun
Experience the thrill of our 24-foot water slides at Palm Island Indoor Water Park. From the translucent blue Paradise Plunge to the LED-lit Crazy Cobra, get ready for an adrenaline rush. Don't forget to explore the Monsoon Lagoon play area and check out the arcade and concession area.
Convenient Location
Located near major attractions like Niagara Falls and cities like Rochester and Buffalo, our hotel in Batavia, NY is the perfect gateway to western New York. Enjoy on-site dining at Belgustos Restaurant and explore nearby retailers during your stay.
Comfort and Convenience
Relax in elegantly decorated guest rooms equipped with modern amenities like free high-speed Internet, coffee makers, and refrigerators. Business travelers will appreciate our business center and event venues. Plus, we are pet-friendly and offer amenities like an exercise room and laundry facilities.
Book now for an unforgettable stay at Quality Inn & Suites Palm Island Indoor Waterpark!
Rooms & rates
Double Room with Two Double Beds - Smoking
Sleeps 4 · 2× Double bed
- Coffee/tea maker
- TV
- Hair dryer
- Refrigerator
- Microwave
Double Room with Two Double Beds - Smoking
Sleeps 4 · 2× Double bed
- Desk
- Coffee/tea maker
- TV
- Hair dryer
- Radio
Double Room with Two Double Beds - Accessible/Non-Smoking
Sleeps 4 · 2× Double bed
- Air conditioning
- Coffee/tea maker
- Hair dryer
- Refrigerator
- Microwave
Double Room with Two Double Beds - Non-Smoking
Sleeps 4 · 32 m² · 2× Double bed
- Air conditioning
- Coffee/tea maker
- Hair dryer
- Refrigerator
- Microwave
King Room - Non-Smoking
Sleeps 2 · 32 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Coffee/tea maker
- Hair dryer
- Refrigerator
- Microwave
Amenities
- Free WiFi
- Free Parking
- Breakfast takeaway containers
- Air conditioning
- Pets allowed
- 24-hour front desk
- Business center
- Non-smoking rooms
- ATM/cash machine on site
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
Show all 37 amenities
- Facilities for disabled guests
- Fax/photocopying
- First aid kit available
- Food delivered to guest room
- Games room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Meeting/banquet facilities
- Physical distancing in dining areas
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Staff adhere to local safety protocols
- Toilet with grab rails
- Vending machine - drinks
- Vending machine - snacks
- Visual aids: Braille
- Wheelchair accessible
Location
8250 Park Road, Batavia, US
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say6702 reviews
+ Friendly staff+ Good location+ Convenient for short stays− Poor cleanliness− Multiple maintenance issues− Amenities not as described
Cleanliness3.5
Service7.5
Location7.5
Room Quality4.5
Amenities5.5
Value for Money6.5
Meh
5.0Slept ok, shower felt good
− My door looked ghetto, didn't inform me about breakfast or check out time.
It was horrible, will never stay there or recommend that anybody else stay there either.
1.0Didn’t trust the breakfast, considering the place itself was absolutely disgusting. The best part was leaving that place.
− All of it. Clean it , fix it and don’t advertise things that don’t work. When walking in the building you get slapped in the face with a very pungent smell of Pine-Sol spaghetti and Chinese food. On top of that you have the heat set at around 90° or higher that was horrible. Heading to the room, the floors were disgusting. Walls are peeling paint rug carpets are peeling off the walls. We got to our room while noticing most of the doors didn’t have locks or handles assuming those rooms were not rentable. Our room the lock was there did not work. The countertop in the bathroom was broken, threatening stickers on the bathroom mirror the heater/ air conditioner sound like a jet going off. Light switches didn’t work. The bed was broken and being held up by weird looking sticks same as the bathroom counter. Doors slamming all hours day and night could not sleep the pillows. I’m not sure what was in. Those felt like some weird plastic things couldn’t sleep with that either the property itself had piles and piles of large amounts of dog shit laying everywhere. Hope this helps.
Filthy outdated squalor.
1.0Nothing.
− Dirty run down and air conditioner wasn't working.
Disgusting
1.0Nothing.
− It looks nothing like the pictures on booking very false advertising.The water park area was closed. They person that checked us in said it was just closed for the weekend... Nooo that has been closed for years. There was a hole in the roof above the the water slides, there was a cover on the pool area that was halfway falling in, the fence was falling apart.. The room had hardly any working lights, the curtains were pretty much falling down there was a hole in the wall where it looks like someone hit it from the outside. It smelled like weed, mold and mildew the ceiling was water stained.DISGUSTING
Ok
5.0Didn't have it.
checked right out and didn't stay. hoping for a refund.
1.0− BED BUGS!!! The place was nasty. No working elevators or pool. Everywhere you looked it was dirty and stained.
Good to know
You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Parking
Free public parking is possible on site (reservation is not needed).
›Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are allowed. Charges may be applicable.