Extended Stay America Suites - Seattle - Everett - Silverlake♡

Stay Away - Not Clean or Safe

2.0

"Recently rennovated", "no smokling", "Free breakfast", "Dining and cooking utensils provided". These are all the claims that I can dispute about this facility. Starting with "Recently rennovated". I saw no evidence of a recent improvements. The carpet in my room was tired, worn and dirty. The hall carpet was slightly better. Many signs of deferred maintenance around the hotel. "No smoking" was interesting. while I saw many people lined up across from the main entrance having a smoke, the smells inside the hotel betrayed a few rule breakers. I remember one night smeliing fresh cigarette smell in the bathroom, and I believe it was the shared bathroom vent system that someone was using to blow their smoke into the night. Free breakfast"? That was the biggest joke. They had coffee (sometimes cold), some packets of oatmeal and a basket of 2 granola bars (although the next day there was only one left). The area that you would of thought the breakfast would be served was holding a new plastic wrapped mattress when I looked (the doors were usually shut or slightly ajar). Breakfast was on a side table in the lobby. No tables or chairs and basically no breakfast either. "Dining and cooking utensils provided" If you needed a spoon, call downstairs and they would bring you one. If you needed a toaster, call downstairs and they would bring you one. Yes, they were provided, but through a painful process. Why was it painful? The provided room telephone had horrible noise when you placed a call that you could not understand the other party. This hotel talks a good talk, but I did not feel that it delivered on many of the stated goals. I could get into the lack of parking, or the use of a single entry point (they disabled the second entry/exit door, so you always had to go out the front). I would be cautious booking this hotel, but if you needed a place for an extended stay and you were traveling with your pet than this may work for you. Be prepared for many broken promises as I have noted. Good luck

Great

10.0

The staff here are awesome. Kayla Carla Jeri and Annette make a wonderful team.

Awesome

10.0

The staff here is awesome. Kayla, Carla, Annette and Jeri are absolutely wonderful staff.

Guest review

1.0

Location

− Smells like cigarettes like someone’s just smoked while cleaning the room ,dirty carpet , clogged drainages ,and just a really bad smell

I was not happy, I stayed the 1st night because after a long drive and being stuck in traffic I did not have the energy

1.0

Nothing,

− parking was tight. No access from the side doors. If you park in the back you have to walk around the building and at night it’s dark and feels unsafe. Hallways, elevators, lobby and the rooms smell bad, it’s hard to be in comfort because it smelled so bad it made us sick. I’ve been at other properties that are pet friendly and they NEVER smelled like Extended stay of America (horrible odor). The staff was rude and there was a note on the doors that they can come in at ANYTIME even though we have a sign on the door (do not disturb) because they have to fix the heaters instead of scheduling them and giving each unit a time frame of when it would be done ✅ they just posted a note that they will enter despite the do not disturb sign on the door.

It did the job but because of internet issue would not stay again.

7.0

− Internet wifi was extremely poor. Poor cell phone reception.